Jump to content
dougs

MalwareBytes Service uses all memory until crash

Recommended Posts

I am having an issue where the MalwareBytes service is using ALL of my (32GB) memory and 25% of CPU (per Process Explorer). I have an IT business and several of my customers are having the same issue. It started this morning (1-27-18). The MB service begins eating "working set" RAM  until there is nothing left. Restarting Windows does not fix the problem; only stopping and disabling the service fixes it. I finally just uninstalled MB and will reinstall to see if that helps.

This problem is a BUG and the MB programmers had better get a fix for this ASAP.

I am running Win 7 Pro and no other antivirus.

Share this post


Link to post
Share on other sites

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.