Jump to content

MalwareBytes Service uses all memory until crash


Recommended Posts

I am having an issue where the MalwareBytes service is using ALL of my (32GB) memory and 25% of CPU (per Process Explorer). I have an IT business and several of my customers are having the same issue. It started this morning (1-27-18). The MB service begins eating "working set" RAM  until there is nothing left. Restarting Windows does not fix the problem; only stopping and disabling the service fixes it. I finally just uninstalled MB and will reinstall to see if that helps.

This problem is a BUG and the MB programmers had better get a fix for this ASAP.

I am running Win 7 Pro and no other antivirus.

Link to post
Share on other sites
  • Staff

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.