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RAM & web protection problem resolution

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  • Administrators

Hi everyone,

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

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  • Staff

@JGustave Welcome to Malwarebytes!

The current installer package does contain an older def package (v3791), but this did not contain the specific culprit that caused the RAM increase issue (v 3798 ~ v3802).  What normally happens is that once MB3 is installed, it immediately checks for the latest def package, downloads and applies it.  So in this case, even though an installation starts with an old version, it will jump the latest one, of which, both versions are outside the window of the bad def package.

hope this helps


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