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leonedward

V 3.3.1 -Can''t turn on Web Protection

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premium version 3.3.1

Can''t turn on Web Protection

i see old version threads with no solutions.

is there a fix?

 Doo i have something that turns it off? how do i check

 

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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      • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions
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Hi @leonedward

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continued or new issues, please start a new thread and we'll happily look into that for you.

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