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I might be infected


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I've had malwarebytes premium for about a year now, however when I restarted my computer a few minutes ago my malwarebytes was asking me to buy premium. Before I restarted my computer I noticed that things were taking more RAM than they should've been and working slower than they should have been. Scan log and FRST logs are attached.

[EDIT] Web protection also turned off and refused to turn back on.

Addition.txt

FRST.txt

scanresults.txt

Edited by GenericDM
additions
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Looks like we are all having the same problem of high RAM grabbing and system then collapsing.  Just seen a Staff member reply to another requesting to uninstall and install the latest version from their site. I too this evening have the same issue.

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Same here, but on 2 separate Pcs.

I've had to disable the service as it was killing both PCs - both running Windows 10.

One PC has 40Gb RAM and MWB was using ~33Gb of it.

MalwareBytes version I'm running is v3.3.1.2183.

I have been using MWB for over 2 years without an problems like this.

Thanks.

 

Edited by CBers
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1 hour ago, CBers said:

Same here, but on 2 separate Pcs.

I've had to disable the service as it was killing both PCs - both running Windows 10.

One PC has 40Gb RAM and MWB was using ~33Gb of it.

MalwareBytes version I'm running is v3.3.1.2183.

I have been using MWB for over 2 years without an problems like this.

Thanks.

 

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 (Malwarebytes 3) or v2018.01.27.12 (Malwarebytes 2.x) or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

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