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Response to spysentinal


Nipper
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I tried to download malwarebytes, it will not run, it looks like it loads, but won't open to be able to scan. Also, it's the same with HijackThis.

I am running Windows XP, and I am infected with a virus the says "Windows Virus Pro."

Thank you everyone, Nipper.

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Hi Nipper, Welcome to Malwarebytes :(

Step #1

We Need to check for Rootkits with RootRepeal

  1. Download RootRepeal from the following location and save it to your desktop.

[*]Rar Mirrors - Only if you know what a RAR is and can extract it.

[*]Extract RootRepeal.exe from the archive.

[*]Open rootRepealDesktopIcon.png on your desktop.

[*]Click the reportTab.png tab.

[*]Click the btnScan.png button.

[*]Check all seven boxes: checkBoxes2.png

[*]Push Ok

[*]Check the box for your main system drive (Usually C:), and press Ok.

[*]Allow RootRepeal to run a scan of your system. This may take some time.

[*]Once the scan completes, push the saveReport.png button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Step #2

Please download Win32kDiag.exe by AD to the desktop. Double click on it. It will make a diagnostic and produce a report on the desktop. Post that report on your next reply:

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  • 2 weeks later...
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