Nipper Posted August 14, 2009 ID:110219 Share Posted August 14, 2009 I tried to download malwarebytes, it will not run, it looks like it loads, but won't open to be able to scan. Also, it's the same with HijackThis. I am running Windows XP, and I am infected with a virus the says "Windows Virus Pro." Thank you everyone, Nipper. Link to post Share on other sites More sharing options...
SpySentinel Posted August 19, 2009 ID:111922 Share Posted August 19, 2009 Hi Nipper, Welcome to Malwarebytes Step #1We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Zip Mirrors (Recommended)Primary MirrorSecondary MirrorSecondary Mirror[*]Rar Mirrors - Only if you know what a RAR is and can extract it. Primary MirrorSecondary MirrorSecondary Mirror[*]Extract RootRepeal.exe from the archive.[*]Open on your desktop.[*]Click the tab.[*]Click the button.[*]Check all seven boxes: [*]Push Ok[*]Check the box for your main system drive (Usually C:), and press Ok.[*]Allow RootRepeal to run a scan of your system. This may take some time.[*]Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.Step #2Please download Win32kDiag.exe by AD to the desktop. Double click on it. It will make a diagnostic and produce a report on the desktop. Post that report on your next reply: Link to post Share on other sites More sharing options...
Nipper Posted August 19, 2009 Author ID:111949 Share Posted August 19, 2009 Thankyou so much for getting back to me. I'll submit the information tomorrow. Nipper Link to post Share on other sites More sharing options...
Staff screen317 Posted August 23, 2009 Staff ID:113915 Share Posted August 23, 2009 Nipper,SpySentinel will be away for a bit and I will be taking over for him. Please follow his most recent set of instructions and we'll continue from there.-screen317 Link to post Share on other sites More sharing options...
Staff screen317 Posted September 3, 2009 Staff ID:119710 Share Posted September 3, 2009 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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