We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.
If you're in need of steps to remedy the issue, please go here:
For assistance on how to recover for home users, please click here
For assistance on how to recover for corporate users, please click here
To learn more about what happened, please go here:
If you continue to have issues or run into new ones, please start a new thread and