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Malwarebytes memory usage

robinscheurwater
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Courat

Courat

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Posted

Absolutely having the exact same problem. 2 machines running MB 3.3.1, both suddenly started leaking memory at precisely the same second, both memory usages grow out of control until they consume all available memory. Terming the source of the problem "MBAMService.exe" causes it to automatically restart and immediately leak again. Uninstalling this product until fixed, since it renders all machines it's running on unusable. Up to date on both machines, clean install tried, etc.

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robinscheurwater

robinscheurwater

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29 minutes ago, Courat said:

Absolutely having the exact same problem. 2 machines running MB 3.3.1, both suddenly started leaking memory at precisely the same second, both memory usages grow out of control until they consume all available memory. Terming the source of the problem "MBAMService.exe" causes it to automatically restart and immediately leak again. Uninstalling this product until fixed, since it renders all machines it's running on unusable. Up to date on both machines, clean install tried, etc.

Describes exactly the problem I have with my computer running up to date malware bytes.

6 minutes ago, gertje-1p said:

Same here in Holland. Several Windows-7 computers and 1 Windows-10 computer suddenly saying "not enough memory for this operation". Tried a few things, quitting Malwarebytes helped bringing memory use from ~90% (minutes after reboot) back to normal (~20%).

I'm from the Netherlands too.

Just now, Serba said:

Same here and web protection is not activate

Web protection disabled itself. It was always active on my computer.

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ikdus

ikdus

Posted
Posted

Created an account just to confirm this, Same here (NL, Europe)
Suddenly webprotection got disabled, and after that It eats memory like crazy.
My 16 GB of ram fills up in an insane rate (MBAMService.exe) <-- see screenshot of my taskmanager, I blanked out everything except MBAM processes.
Once I hit "End process tree", it starts all over again, leaving Windows inoperable.

Untitl ed.jpg

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ikdus

ikdus

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Just now, OhZacchuu said:

Closing malwarebytes ends the service, but you go on without the protection.

In my case: No it doesn't... It automatically starts up after closing every process in taskmanager. It's in an infinite "eat memory-close-startup-eat memory" loop

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FIXNPCS

FIXNPCS

Posted
Posted

I am receiving phone calls from NUMEROUS clients that their PC are having "out of Memory errors" and PCs are crashing and/or running very slow!! Looks like a recent Malwarebytes update is the culprit.

This is affecting ALL OF MY CLIENTS (including my own computer) that are running Malwarebytes Premium. It ate up all 16GB of my system RAM in seconds crippling my computer. I could not use my machine until I uninstalled Malwarebytes.

 

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flex

flex

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Posted

Temporary solution from Reddit

"To prevent it from restarting, disable it from Services.

  1. Open the run prompt with WindowsKey + R
  2. Type in "services.msc" into Run
  3. Right click "Malwarebytes Service" and click Properties
  4. Change startup type to "Disabled"
  5. Right click and stop the service"
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BenEmm

BenEmm

Posted
Posted (edited)

This has been happening to me too, exactly the same problem as described in this thread (England, United Kingdom). It starts out at a normal usage level and then climbs and climbs. I have 16GB of RAM and so far I have seen it climb to 12GB usage before I ended the Mawarbytes Service in Task Manager and the process started over again.

I have tried uninstalling and reinstalling the program too - no changes. Weirdly, I was unable to load content of emails (to confirm my Malwarebytes forum confirmation email)  whilst Malwarebytes was leaking memory, I ended to process and it instantly loaded.

Hopefully this gets fixed soon. The only fix so far seems to be uninstalling completely.

Edit: I am also getting the issue of Real-Time protection being turned off. When I go to turn it back on, it sits in a never ending state of trying to turn it back on.

f1cd2aa7352db513b1a96d149ccded8d.png

Edited by BenEmm
Added location & Real-Time Protection Info.
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AShiddyGamer

AShiddyGamer

Posted
Posted (edited)

Signed up to confirm this is also happening on my machine. 

MBAM reached 28GB/32GB before the entire system eventually crashed. This has happened after reinstalling, restarting, etc. 

At one point after reaching 28GB memory usage, tried to exit the application and the memory usage dropped down to 23GB but CPU usage spiked and the application hung.

 

Edit: MBAM has released a tweet acknowledging the Web Blocking and RAM issues.

 

screenshot.275.jpg

screenshot.276.jpg

Edited by AShiddyGamer
Added link to tweet
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