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Hi Guys,

sad to say I'm also a member of the 'ME TOO' clan.

 

4GB (97%) memory usage for the latest update . dont these people test or debug before rolling out updates??

 

uninstall seems to be the only option at present.

pity, because it used to be a good program ;(

 

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16 minutes ago, DonWiss said:

Much simpler to open MalwareBytes. Go to Settings along the left. Go to second tab: Protection. Scroll down to Start up options. Turn off the first one that starts MalwareBytes upon startup. Reboot.

Now you're running without any protection. Yep, much simpler, just not safe.

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4 minutes ago, shadowwar said:

3803 db fixes this issue. more information to follow.

 

This did solve it, but not right away. I still needed to close the program and stop the service again and start them again for it to stop the memory issue.

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Guys open the program and then in the dashboard on the right under scan status click on "Current" or whatever you have next to Updates:

Let it update then stop the service and mbam will reboot.. then go to Settings, About Tab.. and make sure it says update package version: 1.0.3803 under the other versions.

I did that and mbam service is less than 200megs and holding!

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This bug absolutely wrecked my parents' computer. They are non-technical adults who could not debug a problem like this on their own. Fortunately, I was visiting and able to address the issue for them.

I cannot risk a recurrence of this issue when I am out of town. For all intents and purposes, my parents' computer would be completely disabled. This is PRECISELY the type of event I bought Malwarebytes to avoid. As a professional software engineer, I am EXTREMELY disappointed in the apparent lack of testing and QA that enabled this defective launch. I am cancelling my parents' subscription and it will never be renewed. Malwarebytes has lost 3 customers forever.

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I have an I-7 processor, 16GB of RAM.  Malware Bytes service is using 13GB of RAM and it's not in a scan.

 

I uninstalled / reinstalled Malware bytes.  still has the issue.

 

Also, having a problem enabling real time protection.  Argh....

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