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Fury98

Oh Snap! Your request timed out.

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Hello, I'm a new user to Malwarebytes for Android. I installed the app from the Play Store, but after opening it, it says, "Oh Snap! Your request timed out." Tried uninstalling & installing. Different Wi-Fi/ cellular networks. But no luck! I love Malwarebytes in my Windows computer & notebook but this is really disgusting. Can anyone please help me!? Thanks!

 

[Device: Samsung Galaxy Note5, OS: Lineage OS 14.1, Root access: Enabled]

Screenshot_20180127-054719.png

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Hello, and welcome to our community,;)

Well, have a deeper look, on this:

 

And this too:

 

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@MAM Support team isn't online. I live in Sri Lanka and my cellular carrier is Dialog 4G. I have two Wi-Fi connections, SLT Fiber & Mobitel Fire 4G. I'm just using an outdated version of Malwarebytes. ? But it just works! Please help me with the latest version.

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Hello, or you reinstall, Malwarebytes for mobile, again and see what happens. 

MAM

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Hello Fury98, please download Malwarebytes for mobile, again via a Play Store in your area, you can trust.

MAM

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Sorry, on this issue, did you erased the last installation of Malwarebytes for mobile?

MAM

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You must go to the Googe Store, you can erase update again, you can this do.

MAM

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Fury98

Download Malwarebytes for mobile, only from a Google Store, in your area.

MAM

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Hello, again. Please wait for the expert´s here, to help you. Please be patient.

Sorry, for the long delay, in this matter.

I can not really help you in the moment, sorry.

MAM

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Hello, did you read my answer from me in the posting # 2 of me also correctly, and applied? Please read that through again. Maybe that helps you a bit further ....!

MAM

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..... Device: Samsung Galaxy Note5, OS: Lineage OS 14.1, Root access: Enabled Source, first posting the last Line.

MAM

Edited by MAM

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@MAM,

The LinageOS is not the same as the Android OS. However, I suspect if the Lineage OS is 14.1 than the Android OS is 7.1.

@Fury98 It could be that since LineageOS isn't Google-branded that the Google Play store being used isn't legitimate, and/or Malwarebytes for Android can't verify since it isn't a genuine version of Google Play.  You may want to try to find a different source to install Google Play.  I found this on Lineage's website: https://wiki.lineageos.org/gapps.html

Nathan

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Hello, do not mind annoying in this matter. What does this message mean? "Oh, snap!
Your request "In concrete terms, what can one refer back to? What causes could it have?

Maybe it's just a connection problem over Wi-Fi. And it works as it should.

Please change your Wi-Fi chanal by the router, maybe it helps. Just so in the blue.

 

Please be careful what you make, in this issue!!!

Some important Links in this issue:

 

---> https://www.xfinity.com/support/articles/change-wifi-admin-tool-xfinity-xfi

---> https://www.lifewire.com/wifi-channel-number-change-to-avoid-interference-818208

 

 

I think you have to many wifi connections in your  neighborhood. This causes interference with you.

Now that's just a guess from me.

MAM

 

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@Fury98

I read your posting #3 from you, you have two wifi connections?

Is this right?

Erase, one of the both.

And use only one of it.

Please to figure out what going on in your neighborhood in terms of wireless internet or interferences.

Please try this, Fing, --> https://www.fing.io/

The Free version of it.

 MAM

 

 

 

Edited by MAM

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@Fury98 Hello, it is a new version of Malwarebytes for mobile out now. Please visit your Google app store, and make an update now.

Maybe it helps you.

MAM

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Hello, maybe another app on your device has a proxy set up?

Take a look at your device.

Take a look at this link how to set it up, and probably remove it again. ---> https://www.howtogeek.com/295048/how-to-configure-a-proxy-server-on-android/

 

Or, read this too, ----> https://forums.androidcentral.com/ask-question/480566-why-cant-i-turn-off-proxy-settings-permanently.html

MAM

Edited by MAM

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It is a new version available now, from Malwarebytes for mobile. Go to the Google App Store, and make an update.;)

MAM

Edited by MAM

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