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Hec

Fake malwarebytes survey?

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So recently i decided to buy malwarebytes andriod to remove some malware and it works fine, but i just received this notification from malwarebytes claiming that i could do a survey for a 350 amazon gift card now i figured this might be fake specially after removing malware recently id just like to get comfirmation here

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Hi @Hec,

I think you are correct!  

This is most likely a browser related ad.  This is caused by the way most browsers handle redirections executed by javascript code.  Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups.  Advertising affiliates are aware of this, and exploit this weakness.  Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it.

The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus.

If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring.

Thanks for reaching out,
Nathan
 

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I use an ad and script blocker so im puzzled it was more of an adriod system notification and seemed to come from the malwarebytes app so it could be anything

 

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Hi @Hec,

If  you like to send a Apps Report we can certainly look deeper into it to see if it's related to adware app installed.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included. Send the Apps Report to create a ticket.

Nathan

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