GrahamR

[GrahamR]

I'm having an issue with real time protection. It wont stay on so I have followed your previous advice and the file is attached. Can you please advise

mb-check-results.zip

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven't done so already, please run these two tools and then attach the logs in your next reply:

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• Farbar Recovery Scan Tool (FRST)
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[GrahamR]

Hi, I have reinstalled and all working correctly !! 

[Porthos]

1 hour ago, GrahamR said:

Hi, I have reinstalled and all working correctly !! 

Glad you got it working. but could you restore this item from msconfig.

You're using MSCONFIG (highly recommend you not use it) and it is preventing our program Malwarebytes from starting.

MSCONFIG\Services: MBAMService => 2

Please click on START and type in MSCONFIG and set it back to NORMAL and restart the computer.

Please read the following article concerning the use of MSCONFIG
Msconfig Is Not A Startup Manager

Thanks for the update and your continued support of Malwarebytes. If you have any more issues don’t hesitate to post.

 

Anyone else reading this topic and need assistance, Please START your OWN NEW Topic.