LindaR Posted January 24, 2018 ID:1202914 Share Posted January 24, 2018 I installed Malwarebytes on my android phone, using recommended settings. No malware found. I had been using Firefox and Chrome. Now neither one functions. I can still make calls. Appreciate any replies, no comment is too basic.... Link to post Share on other sites More sharing options...
Staff Vabadus Posted January 24, 2018 Staff ID:1203148 Share Posted January 24, 2018 @LindaR You can disable safe browsing scanner. Run the application, go to Settings, click Protection. You'll see "Safe browsing scanner", you can disable it when you are navigated to system settings from there. If the problem continues, I recommend uninstalling the app and re-installing again. Link to post Share on other sites More sharing options...
LindaR Posted January 24, 2018 Author ID:1203193 Share Posted January 24, 2018 (edited) Thank you. I did try uninstalling it and that has not returned functionality. My phone does not have a Protection setting - did you mean in the Mbytes settings? I looked at Privacy and pretty much all the settings. Part of the install was a recommendation that I encrypt the phone and I did so. Might de-encryption make any difference? Edited January 24, 2018 by LindaR Link to post Share on other sites More sharing options...
LindaR Posted January 26, 2018 Author ID:1203817 Share Posted January 26, 2018 Apparently elves came and fixed my phone because the browsers are working again. Thank you for your help. I have been a happy user of the Premium version on my laptop since 10/2016. It's not clear to me whether I should reinstall on my phone. I'll check around on your website and try to get a clearer picture. Link to post Share on other sites More sharing options...
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