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Nikhil

g****.tmp disabled windows threat detection service

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My systems has been infected by g****.tmp malware. Because of this windows threat detection service has been stop and I cannot restart it manually. I have checked the registry for DisableAntispyware and it has been set as 0 which means autostart.

I know this malware is installing untrusted certificates and updating my host file.

 

*********************TEMP SOLUTION**************************

The temporary solution is to delete the certificate and replace the infected host file with the one which microsoft recommended. Doing that will let me run windows defender but it is not able to catch the malware not does the Malwarebyte software.

 

I went through the below link and uploading the required logs of malwarebyte scan, FRST.txt and Addition.txt.

Any help will be really appreciated. Till now I have not noticed any suspicious behavior in any program except Microsoft Edge , INET_E_RESOURCE_NOT_FOUND Error however I can access internet through firefox and chrome.

 

I have attached all the logs which I think are required. Please let me know if anything else is required from my side

 

Thankyou

 

logs.zip

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Hi Nikhil :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

I'll see if I can take a look at your logs tonight, otherwise it'll be tomorrow morning.

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After running the fix below, a file called date-file.zip should be on your desktop. Attach it in your next reply alongside the fixlog.txt file.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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Hello,

 

The tool is running for 30 min. Does it takes that much time or should I cancel the process and re-run it?

 

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Can you attach the fixlog.txt here? It should be on your desktop. I'll see where it hangs.

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Ah I see, it's crashing on the Zip: method. Alright, try this fixlist.txt instead.

fixlist.txt

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Once I reset everything in Edge, it is working now.

Should I uninstall MB antivirus to check windows defender or there are other tests which can be performed to ensure everything is fine?

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If your Malwarebytes and Windows Defender are working, then it should be fine. Can you do me a favor? Can you .zip the C:\FRST\Quarantine folder and attach it here so I can review it?

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Thank you :) How's your system behaving now? Were there any other issues to address?

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Everything looks good till now. I will do a full system scan which should get completed by evening. We can close the thread by then.

Thank you so much for your help. :)

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No problem Nikhil, you're welcome :) I'll wait for the results of your scan before closing this thread then!

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No problem Nikhil you're welcome!

Stay safe :) 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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