Can't open Malwarebyte menu

[AdvancedSetup]

Did you try creating the new Admin user profile from my post #49 ?

 

[srobertson]

No. I forgot that, but I'll do it and rerun Kaspersky.

Thanks.

[AdvancedSetup]

Shouldn't need to re-run Kaspersky. Just want to see if a new user profile will allow Malwarebytes to run. There are quite a few posts where a corrupt profile has been the cause

Thanks @srobertson

[srobertson]

Malwarebytes opens fine in the new profile that i created.  I opened, closed, and reopened it three times without issue.

So, since I apparently have a corrupted user profile.  I've attached a copy of instructions to fix a corrupted user profile in Windows 7.

Is there a better, or more simple way to do it?  Or, would this be the suggested procedure.

Thanks again for all the help.  No one can call you guys quitters.

Fix a corrupted user profile in Windows 7 - Windows Help.pdf

[AdvancedSetup]

Yes, the second method. Not in a Domain. You're in a workgroup is the option to choose. There are a couple of similar, but very close methods like it to use. There is even a way to change the current one to another name and get or keep the same name you have now. But using a new name and one that is not associated with your real name is a better option anyways.

Please follow option 2 and you should be good to go.

Let me know if you need anything else.

Thanks

Ron

 

 

[AdvancedSetup]

Glad we could help.

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Thanks