Jump to content
dmdcissp

Database not updating with Premium on Android

Recommended Posts

The last time my database updated, was on Jan. 2nd. Now I keep getting errors that Malwarebytes has found critical issues. When I hit the update database button after selecting Fix Now, nothing happens.

Dave D.

 

Share this post


Link to post
Share on other sites

Hello, and welcome to our community.

Please have a deeper look on this,

 

And this too,

 

And I'll give you one more advice, go to the next Google Store, your trust and see if there may be an update. That could help you too.
 
The current version of Malwarebytes for Mobile must be, App version 3.1.13, Malware-Date Bank 2018.01.19.01, Phishing-Databank 2018.01.22.06.
That is by me under a Samsung Galaxy S3 mini, with androids 4.2.2. Something similar should look like you, or just newer. If you would only read my answer in 24 hours. I hope I could help you further.
 
MAM

Share this post


Link to post
Share on other sites

Apparently, when they say to update database you need to go to Google Play Store and update the entire app. Not exactly smooth - I'd have thought the app itself would automatically update.

Share this post


Link to post
Share on other sites

Hello, well is your problem now solved?

MAM

Share this post


Link to post
Share on other sites

Hello, our dev team is working on fix for this problem for coming release. At the moment, you can try with cleaning the data, sorry for the inconvenience.

Share this post


Link to post
Share on other sites

Yes, I'll look forward to this being fixed on my Nexus 7 2013. If I clear the app's Data (not a one step operation because of Malwarebytes' self protection settings) then automatic updates restart for about a week then fail again. Interrogating the app Settings/Other/Force Update returns a Last Update Response date at least a day old and neither returns a message that the app updates are current nor a message that updates are downloading. No problem with my LEAGOO M8 Pro phone, which updates as expected.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.