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Unable to Install MalwareBytes in Safemode


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The topic says it all. I cannot install malwarebytes in Safe Mode.

I have the hijack log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:06:39 AM, on 8/18/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Safe mode with network support

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Internet Explorer\Iexplore.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Kevinlijiaqi19890117\My Documents\Downloads\mbam-setup.exe

C:\Documents and Settings\Kevinlijiaqi19890117\My Documents\Downloads\HiJackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R3 - URLSearchHook: (no name) - {BB936323-19FA-4521-BA29-ECA6A121BC78} - (no file)

R3 - URLSearchHook: ???¢?

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  • Staff

Hi PwnerJohn and welcome to Malwarebytes.

Can you boot into Normal Mode??

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Hi PwnerJohn and welcome to Malwarebytes.

Can you boot into Normal Mode??

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

No, i cannot boot into normal mode or else it will bsod the computer.

And i will do that the next time i go to my friend's house. So close this topic for now.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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