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Every time I google a photo and would like to save it. I click save picture as, and then it goes into my Pictures folder but it saves as a BoBrowser HTML. I do not know how to fix this. I have completely removed BoBrowser by using both the Malwarebytes and by using ADWCleaner. I also have uninstalled and reinstalled Google Chrome and still found no success. I have tried Internet Explorer and this problem does not transfer over to Explorer, but I would prefer to use Google Chrome. If anyone knows how to fix this please help me.

Edited by mizzoufan123

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Hi mizzoufan123 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below, and provide me both FRST logs (FRST.txt and Addition.txt). You can attach them in your next post, or copy/paste their content.

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

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Hi mizzoufan123,

Are you still with me?

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Alright follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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Fix result of Farbar Recovery Scan Tool (x86) Version: 21.01.2018
Ran by GuyDar (26-01-2018 18:31:50) Run:1
Running from C:\Users\guydar.RWN\Downloads
Loaded Profiles: GuyDar (Available Profiles: borisg & Admistrator & GuyDar)
Boot Mode: Normal

==============================================

fixlist content:
*****************
CloseProcesses:
CreateRestorePoint:

HKU\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://ric/Pages/Default.aspx

Task: {0B8B799F-9BF6-42B8-ABA0-BBD7BDC825AD} - System32\Tasks\{68C4F5EC-12BA-43C5-ACA2-41ED5D65109E} => C:\Windows\system32\pcalua.exe -a C:\Users\guydar.RWN\AppData\Local\Temp\Temp1_PortalPass4_GD250099.zip\Install_PortalPass4_GD999099.exe <==== ATTENTION
Task: {5590B3D9-AAE8-4937-B440-7804D0101333} - System32\Tasks\53mgc5ta => C:\Program Files\Common Files\mwejvhlz\abdee4heo5v3b.exe <==== ATTENTION
Task: {B5BF5E53-F0D5-44FA-B160-D664F938D57C} - System32\Tasks\{E058CA0E-82CC-4E00-8FDE-83AAA537A05D} => C:\Windows\system32\pcalua.exe -a C:\Users\guydar.RWN\AppData\Local\Temp\Temp2_PortalPass4_GD999099.zip\Install_PortalPass4_GD999099.exe <==== ATTENTION
Task: {BBD9307B-6A00-444A-9C16-B1E266B84712} - System32\Tasks\{CDF26798-1CE9-4422-BF03-A51ACB4BCEC8} => C:\Windows\system32\pcalua.exe -a "C:\Users\guydar.RWN\Downloads\forge-1.8-11.14.1.1334-installer-win (1).exe" -d C:\Users\guydar.RWN\Downloads
Task: {D24D34B3-D9E5-4837-8059-471258A3D378} - System32\Tasks\Giklebnueli => C:\ProgramData\Giklebnueli\1.0.6.1\rnaulpor.exe

FirewallRules: [{9935DFB8-7646-4E62-874D-F48AB48D25A3}] => (Allow) 㩃停潲牧浡䘠汩獥扜畯摬牥牢歯牥扜畯摬牥牢歯牥攮數
FirewallRules: [{A81083FD-3D66-4C52-9DFE-03C5B6D52511}] => (Allow) 㩃停潲牧浡䘠汩獥扜畯摬牥牢歯牥牜獥扴摬牢歯牥攮數

C:\Program Files\Common Files\mwejvhlz
C:\ProgramData\Giklebnueli

EmptyTemp:
*****************

Processes closed successfully.
Restore point was successfully created.
HKU\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0B8B799F-9BF6-42B8-ABA0-BBD7BDC825AD} => could not remove. ErrorCode1: 0x00000002
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0B8B799F-9BF6-42B8-ABA0-BBD7BDC825AD}" => removed successfully.
C:\Windows\System32\Tasks\{68C4F5EC-12BA-43C5-ACA2-41ED5D65109E} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{68C4F5EC-12BA-43C5-ACA2-41ED5D65109E}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{5590B3D9-AAE8-4937-B440-7804D0101333}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5590B3D9-AAE8-4937-B440-7804D0101333}" => removed successfully.
C:\Windows\System32\Tasks\53mgc5ta => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\53mgc5ta" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{B5BF5E53-F0D5-44FA-B160-D664F938D57C}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B5BF5E53-F0D5-44FA-B160-D664F938D57C}" => removed successfully.
C:\Windows\System32\Tasks\{E058CA0E-82CC-4E00-8FDE-83AAA537A05D} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{E058CA0E-82CC-4E00-8FDE-83AAA537A05D}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BBD9307B-6A00-444A-9C16-B1E266B84712}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BBD9307B-6A00-444A-9C16-B1E266B84712}" => removed successfully.
C:\Windows\System32\Tasks\{CDF26798-1CE9-4422-BF03-A51ACB4BCEC8} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{CDF26798-1CE9-4422-BF03-A51ACB4BCEC8}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{D24D34B3-D9E5-4837-8059-471258A3D378}" => removed successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D24D34B3-D9E5-4837-8059-471258A3D378}" => removed successfully.
C:\Windows\System32\Tasks\Giklebnueli => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Giklebnueli" => removed successfully.
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{9935DFB8-7646-4E62-874D-F48AB48D25A3}" => removed successfully.
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{A81083FD-3D66-4C52-9DFE-03C5B6D52511}" => removed successfully.
C:\Program Files\Common Files\mwejvhlz => moved successfully
"C:\ProgramData\Giklebnueli" => not found

=========== EmptyTemp: ==========

BITS transfer queue => 8388608 B
DOMStoree, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 58541331 B
Java, Flash, Steam htmlcache => 31676702 B
Windows/system/drivers => 552628769 B
Edge => 0 B
Chrome => 444986759 B
Firefox => 168943985 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 33125 B
Public => 0 B
ProgramData => 0 B
systemprofile => 6258821 B
LocalService => 48958 B
NetworkService => 0 B
LTDALMARKTEST => 3386 B
borisg => 0 B
Administrator => 113422 B
admin.borisg => 123630 B
guydar => 2638 B
guydar.RWN => 828743416 B

RecycleBin => 9178041 B
EmptyTemp: => 2 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 18:38:51 ====

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Yes :) Now follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Registry Search
Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply.

  • Right-click on the executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds
  • In the Search text area, copy and paste the following:
    bobrowser
  • Once done, click on the Search Registry button and wait for FRST to finish the search
  • On completion, a log will open in Notepad. Copy and paste its content in your next reply

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I didn't get the disclaimer, but I just entered "bobrowser" into the search registry bar and these are the results:

Farbar Recovery Scan Tool (x86) Version: 27.01.2018
Ran by GuyDar (29-01-2018 20:10:03)
Running from C:\Users\guydar.RWN\Downloads
Boot Mode: Normal

================== Search Registry: "bobrowser" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M]
""="BoBrowser HTML Document"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M\DefaultIcon]
""="C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe,0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M\shell\open\command]
""=""C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
"BoBrowser.COJOT3SOLKIKCO4QAKELD67Y6M"="Software\Clients\StartMenuInternet\BoBrowser.COJOT3SOLKIKCO4QAKELD67Y6M\Capabilities"
[HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
[HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
"Path"="C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe"

====== End of Search ======

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Alright, now run the FRST fix below and copy/paste the content of the fixlog.txt here afterwards.

fixlist.txt

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Fix result of Farbar Recovery Scan Tool (x86) Version: 27.01.2018
Ran by GuyDar (30-01-2018 19:56:54) Run:2
Running from C:\Users\guydar.RWN\Downloads
Loaded Profiles: GuyDar (Available Profiles: borisg & Admistrator & GuyDar)
Boot Mode: Normal

==============================================

fixlist content:
*****************
StartRegedit:

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M]
[HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
"BoBrowser.COJOT3SOLKIKCO4QAKELD67Y6M"=-
[-HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
[-HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
EndRegedit:

C:\Users\guydar.RWN\AppData\Local\BoBrowser
*****************


====> Registry
"C:\Users\guydar.RWN\AppData\Local\BoBrowser" => not found

==== End of Fixlog 19:56:56 ====

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Good! Now, is the issue still present?

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Can you give me a screenshot of what the issue looks like?

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Hi mizzoufan,

Are you still with me?

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Hi mizzoufan,

Are you still with me?

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Farbar Recovery Scan Tool (x86) Version: 08.02.2018
Ran by GuyDar (08-02-2018 19:10:28)
Running from C:\Users\guydar.RWN\Downloads
Boot Mode: Normal

================== Search Registry: "bobrowser" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M]
""="BoBrowser HTML Document"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M\DefaultIcon]
""="C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe,0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BoBrowsHTML.COJOT3SOLKIKCO4QAKELD67Y6M\shell\open\command]
""=""C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
"BoBrowser.COJOT3SOLKIKCO4QAKELD67Y6M"="Software\Clients\StartMenuInternet\BoBrowser.COJOT3SOLKIKCO4QAKELD67Y6M\Capabilities"
[HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
[HKEY_USERS\S-1-5-21-3428604727-3251262561-4062948501-42340\Software\Microsoft\IntelliType Pro\AppSpecific\bobrowser.exe]
"Path"="C:\Users\guydar.RWN\AppData\Local\BoBrowser\Application\bobrowser.exe"

====== End of Search ======

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Alright let's try this FRST fix then. Attach the fixlog.txt after running it.

 

fixlist.txt

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Hi mizzoufan,

Are you still with me?

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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