Cannot start Web Protection on Premium

[DimwitDuck]

A customers computer with a fresh format & install of Windows Home 64bit & Ver 3.3.1.2138 Package Ver 1.0.262 Update Package ver 1.0.3750 will not start Web Protection. I tried uninstall, reboot,  & reinstall several times but no go?

I read a message on this forum & have attached the relevant ZIP file created by farbar & MB-Check.

 

Help Please,

Viv.

 

mb-check-results.zip

[Porthos]

1 hour ago, DimwitDuck said:

Help Please,

Quote

------------------BFE:------------------
Type:                   32
State:                  1 (The service is not running.) (State is stopped)

 

Your BFE service is not running, which is why Web Protection is failing and most likely other things on your computer are failing too. Can you try the fixit from Microsoft below to see if that resolves your issue? If not, please post a new mb-check-results log after doing the steps so we can make sure we're still dealing with the same issue

https://support.microsoft.com/en-us/help/17613/automatically-diagnose-and-fix-problems-with-windows-firewall