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Malwarebytes 3 Premium Gone?


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I just reset my PC to it's defaults today after having lots of problems with Windows 10. As I was reinstalling all of my programs, I got to malwarebytes and when I installed it, it said that I had a trial. I purchased a Malwarebytes 3 Premium Key back in October and now It's gone. How can I get it back?

Thanks

-Sam

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57 minutes ago, samartz said:

I purchased a Malwarebytes 3 Premium Key back in October and now It's gone. How can I get it back?

Create a Malwarebytes Account using the following link: https://my.malwarebytes.com/en/register

If you have purchased the product through us, you can use the same email to register for the account.

Once you can login into your account you could deactivate on the device where your product was wiped off and reset your license key.

Let me know if that worked.

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24 minutes ago, Porthos said:

Create a Malwarebytes Account using the following link: https://my.malwarebytes.com/en/register

If you have purchased the product through us, you can use the same email to register for the account.

Once you can login into your account you could deactivate on the device where your product was wiped off and reset your license key.

Let me know if that worked.

But I bought my key at my local Office Depot, not online.

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1 hour ago, dcollins said:

Do you have your key from the box  still? If so, you can try typing it in. If not, you'll need to contact the support teams to see if they can find it for you

Yes, I do, but I bought a 3 PC for 1 year key and I have 1 computer left, and I was planning on using that for my friend. Any other way?

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So to be clear you own 2 computers Before this happened they were both activated. Now you are concerned that using the key will use up the 3rd activation and you won't be able to give to your friend. 

If that is the case then you will have to contact the help desk so they can reset the activations so you can have all 3 activated.

https://support.malwarebytes.com/community/consumer/pages/contact-us

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