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hi.fo and hi.ru Chrome startup


randb
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Hello randb and :welcome:

My screen name is Android8888 but if you wish you can call me Rui which is my real name. I will be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Please read the instructions carefully, I strongly suggest you DO NOT run any tools on your own or make any other changes to your computer and follow the directions in the order listed, otherwise you can worsen the situation rather than solve it.

Make sure to run all tools from the computer's Desktop and with Administrator privileges (i.e. right-click the tool icon and select Run as administrator).

Please run one scan at a time.

Once started the malware removal process has to be completed in order to ensure the success of the clean-up. Even if your computer appears to be running better after performing a first set of instructions, it may still be infected as some infections are difficult to remove and can leave remnants on the System. Please consider it clean and safe only when I declare it free of malware.

 

Now, follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST64.exe executable is located); DO NOT open or modify that file!
  • Right-click on the FRST executable and select Run as Administrator;
  • Click on the Fix button;
    NYA5Cbr.png
    Credits: Aura
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Please attach the Fixlog.txt in your next reply;

Note: The Addition.txt log shows some Code Integrity errors. The system will run a Disk Check after reboot in order to correct these errors. Please be patient.


Next,

  • Download Malwarebytes AdwCleaner and move it to your computer Desktop.
  • Right-click on AdwCleaner.exe and select Run as Administrator.
  • Accept the EULA (I accept), then click on Scan.
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes.
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it.
  • After the restart, a log will open when logging in. Please attach that log in your next reply.


Next,

  • Open Malwarebytes;
  • On the left pane select Settings;
  • Select the Protection tab;
  • Scroll down to Scan Options and ensure Scan for Rootkits and Scan within Archives are both on and leave all other settings to default.
  • Go back to DashBoard and select the blue Scan Now tab; Note: The scan may take some time to finish, so please be patient.
  • When the scan completes if potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selectedbutton.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), give it a name and save it to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
  • Please attach the log in your next reply.


In your next reply please attach the following logs:
Fixlog.txt;
AdwCleaner clean log;
Malwarebytes log.

How is the computer running now? Are you still getting those default startup pages in Chrome?

Thank you.

Rui

fixlist.txt

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  • 2 months later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Thanks

 

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