Malwarebytes Alerting Me to Blocked Sites

[KaidensMommy]

Hello! I keep getting reports about blocked websites. They are not websites I have even tried going to? I asked this question in the "Malwarebytes for Home Support - Malwarebytes 3" area and Porthos replied and said that it's either ad's being blocked or your browser might be infected with a bad extension/addon, and suggested I post the question here.

I attached my logs.

The log Malwarebytes reports.txt is the exported protection logs for those blocks. I exported each log, copied each to the clipboard, and pasted each into a notepad document so they were all in one file for you. 

Let me know if you need anything else! Thank you for your time!

 

Addition_18-01-2018 18.55.03.txt

FRST_18-01-2018 18.55.03.txt

Malwarebytes reports.txt

Malwarebytes Threat Scan Report.txt

[kevinf80]

Hello KaidensMommy and welcome to Malwarebytes,

I do not see any obvious Malware or Infection in those logs... Continue:

Open Malwarebytes Anti-Malware.   On the Settings tab > Protection Scroll to and make sure the following are selected: Scan for Rootkits Scan within Archives   Scroll further to Potential Threat Protection make sure the following are set as follows: Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)   Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open MBAM once more to retrieve the log. To get the log from Malwarebytes do the following:   Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Please download Zemana AntiMalware and save it to your Desktop.   Install the program and once the installation is complete it will start automatically. Without changing any options, press Scan to begin. After the short scan is finished, if threats are detected press Next to remove them. Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.   Open Zemana AntiMalware again. Click on icon and double click the latest report. Now click File > Save As and choose your Desktop before pressing Save. Attach saved report in your next message. Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.... Thank you, Kevin..

 

 

 

[KaidensMommy]

I did the scan from Malwarebytes. Nothing was found. It never prompted me to restart the computer. But I did select export, and copy to clipboard. Here is that:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/21/18
Scan Time: 4:59 PM
Log File: 55cc2296-fef6-11e7-889d-58fb846b4724.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3749
License: Free

-System Information-
OS: Windows 10 (Build 16299.192)
CPU: x64
File System: NTFS
User: KRISSY\Kcoberley

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 304785
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 25 min, 57 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)

 

I'm moving onto next step.

[kevinf80]

Thanks for the update, post other logs when ready...

[KaidensMommy]

I did the ADW and it said nothing was found. Here is that log:

# AdwCleaner 7.0.7.0 - Logfile created on Sun Jan 21 22:36:44 2018
# Updated on 2018/18/01 by Malwarebytes
# Database: 01-16-2018.1
# Running on Windows 10 Home (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########

[kevinf80]

Thanks for log/update, only Zemana to come...

[KaidensMommy]

Here's the last log from Zemana.

I'm not having any other issues.

 

Zemana Log.txt

[kevinf80]

Are blocks still happening...?

[KaidensMommy]

I haven't gotten any alerts about them. I was on the free trial, which included everything you get with the paid version, but it just switched to the regular free version yesterday. Would I still get the alerts with the regular free version?

[kevinf80]

The free version offers no real time protection, so no the protection related to blocks you were experiencing is not given...

[KaidensMommy]

OK. Thanks for your help! Did the logs show anything?

[kevinf80]

The logs were all clean, no obvious Malware or infection. Unless you have any remaining issues or concerns run the following to clean up:

Uninstall Zemana http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[KaidensMommy]

Thank you so much for your time and all of your help! I really appreciate it!

[kevinf80]

You`re very welcome KaidensMommy, comeback anytime....

Regards,

Kevin..

[kevinf80]

Glad we could help.

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Thanks