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Need Help Please - Website Blocked


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We had someone else within our company post that are website was being blocked.  By the time i got here the thread was closed.


This is the log details:

If not possible we would like to know the technical reason behind the block so we can correct this on our end.

Thank you


-Log Details-
Protection Event Date: 1/4/18
Protection Event Time: 3:29 PM
Log File: 01079da0-f18e-11e7-aae4-b8975a9048e8.json
Administrator: Yes

-Software Information-
Components Version: 1.0.262
Update Package Version: 1.0.3623
License: Premium

-System Information-
OS: Windows 10 (Build 16299.125)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Unspecified
Domain: advancedtechsupport.com
IP Address:
Port: [56700]
Type: OutboundFile: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

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Thanks for the reply. 

Is there a list Malwarebytes has that shows this? 

We are Appesteem certified, have been in business for years. 


How can we clear this block?


Edited by Zynthesist
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