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Windows Process Manager (32 bit)


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Recently my computer has been infected through I'm sure something I have downloaded yet I was not fast enough to catch it and my computer is suffering. This seems to be a similar situation to a forum post I read up on to find out what is happening to my computer.

I have a fairly high end computer in which I should not have any lag whatsoever no matter what application(s) I am running but as of late my computer struggles simply with google chrome. I checked out my task manager to see what process was taking up almost 100% of my CPU and RAM and it was "Windows Process Manager (32 bit)" and when I expand it its about 6 processes all under the same name and when I open details it is a process sbaeouh.exe that cannot be stopped no matter what and when I try to open file location I am denied access. Screenshots are attatched below as are my FRST and Addition txts. Please help! Thanks!

-Jarrod5a59d55113f25_Screenshot(11).thumb.png.96992f4b3eb9114d49927a7610549239.png

5a59d55a1b2b0_Screenshot(12).thumb.png.e427fb9b1a4a70235daf02227049a104.png

FRST.txt

Addition.txt

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Also something I forgot to add is that I did run malwarebytes and it did find 3 trojans and deleted/removed them and it seems Windows Process Manager (32 bit) shows up less often but clearly still exists as these screenshots are from today 1/12/18. Another aspect is this infection crashes my Avast Antivirus. Again any help is appreciated!!

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Hi JarrodAR :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Launch FRST and copy/paste the following inside the text area. Once done, click on the Fix button. Afterwards, a file called fixlog.txt will be on your desktop. Attach it in your next reply.

Start::
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes
CMD: fltmc instances
CMD: dir /a:-d /o:d C:\windows\system32\drivers
End::

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For the next part, you'll need to download the FRST executable on a clean computer, and move it on your USB Flash Drive. That USB can only be inserted in the infected computer if it is either shutdown, or in the Windows RE. Otherwise, the infection will mess with the files on the USB and you'll have to restart.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:

  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
  • Another computer (optional: only needed if you cannot work from the infected computer directly)

Preparing the USB Flash Drive

  • Download the right version of FRST for your system:
    • FRST 32-bit
    • FRST 64-bit
      Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive

Boot in the Recovery Environment

  • Plug your USB Flash Drive in the infected computer
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note:If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.

Once in the command prompt

  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Scan button and wait for the scan to complete
  • A log called FRST.txt will be saved on your USB Flash Drive. Attach it in your next reply

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Awesome :) Now, you should be able to boot your computer normally, and run a scan with Malwarebytes.

j1Bynr2.pngMalwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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Alright it is done! And the summary is below. A couple things I think I should note that I am not sure about:

1. My computer has started to load into "Windows Boot Manager" as of Sunday whenever I boot up my computer and has me choose a OS. It has never done that nor do I know why,

2. M computer has been getting stuck when restarting as of late, just now when malwarebytes restarted my computer it got stuck on the restarting screen and I left it for a good 30 minutes and it just continued to say restarting. 

 

Summary:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/15/18
Scan Time: 10:16 AM
Log File: 322e79ae-fa20-11e7-aff3-1c1b0da31503.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3701
License: Trial

-System Information-
OS: Windows 10 (Build 16299.125)
CPU: x64
File System: NTFS
User: DESKTOP-S3AF3L3\Jarro

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 362538
Threats Detected: 5
Threats Quarantined: 5
Time Elapsed: 0 min, 39 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 3
PUP.Optional.IFEO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\STEAM.EXE, Quarantined, [8549], [239347],1.0.3701
PUP.Optional.IFEO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\STEAM.EXE, Quarantined, [8549], [239347],1.0.3701
Trojan.Clicker, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\msidntfs, Quarantined, [20], [433331],1.0.3701

Registry Value: 2
PUP.Optional.IFEO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\STEAM.EXE|DEBUGGER, Quarantined, [8549], [239347],1.0.3701
PUP.Optional.IFEO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\STEAM.EXE|DEBUGGER, Quarantined, [8549], [239347],1.0.3701

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

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Quote

1. My computer has started to load into "Windows Boot Manager" as of Sunday whenever I boot up my computer and has me choose a OS. It has never done that nor do I know why,

This is normal. I enabled that option in the FRST fix I made you run so you could access the Windows RE easily. We'll revert back that change at the end of the clean-up.

Quote

2. M computer has been getting stuck when restarting as of late, just now when malwarebytes restarted my computer it got stuck on the restarting screen and I left it for a good 30 minutes and it just continued to say restarting. 

Once I get a fresh set of FRST logs, I'll see if I can pinpoint a reason for this behavior.

Now let's do a sweep with AdwCleaner and RogueKiller.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

RQKuhw1.pngRogueKiller

  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Okay great thanks for addressing my concerns!

 

Here is the Adw Log:

# AdwCleaner 7.0.6.0 - Logfile created on Wed Jan 17 01:06:49 2018
# Updated on 2017/21/12 by Malwarebytes 
# Running on Windows 10 Home (X64)
# Mode: clean
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\Jarro\AppData\Local\vghd
Deleted: C:\Program Files (x86)\S5
Deleted: C:\Users\All Users\Documents\Downloaded Installers
Deleted: C:\Users\Public\Documents\Downloaded Installers
Deleted: C:\Users\Jarro\AppData\Local\slimware utilities inc
Deleted: C:\Users\Jarro\AppData\Local\SlimWare Utilities Inc


***** [ Files ] *****

Deleted: C:\Windows\SysNative\drivers\swdumon.sys


***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks deleted.

***** [ Registry ] *****

Deleted: [Key] - HKLM\SOFTWARE\SlimWare Utilities Inc


***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries deleted.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries deleted.

*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0

*************************

C:/AdwCleaner/AdwCleaner[S0].txt - [1409 B] - [2018/1/17 1:6:20]


########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########

 

And here is the RogueKiller Log:

 

RogueKiller V12.12.0.0 (x64) [Jan 15 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.16299) 64 bits version
Started in : Normal mode
User : Jarro [Administrator]
Started from : C:\Users\Jarro\Desktop\RogueKiller_portable64.exe
Mode : Delete -- Date : 01/16/2018 17:11:53 (Duration : 00:23:24)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 13 ¤¤¤
[PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\SlimWare Utilities Inc -> Deleted
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-1158492532-2269048465-4009228000-1002\Software\Microsoft\Internet Explorer\Main | Start Page : http://msi13.msn.com/  -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141)
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-1158492532-2269048465-4009228000-1002\Software\Microsoft\Internet Explorer\Main | Start Page : http://msi13.msn.com/  -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141)
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | UDP Query User{2943C9DB-28D4-40B0-BE94-E8A4532DE959}C:\programdata\oracle\java\javapath_target_69659015\java.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\programdata\oracle\java\javapath_target_69659015\java.exe|Name=Java(TM) Platform SE binary|Desc=Java(TM) Platform SE binary|Defer=User| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | TCP Query User{5348CDC3-281E-4E2E-9AB9-66EB06A5A7EA}C:\programdata\oracle\java\javapath_target_69659015\java.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\programdata\oracle\java\javapath_target_69659015\java.exe|Name=Java(TM) Platform SE binary|Desc=Java(TM) Platform SE binary|Defer=User| [x] -> Deleted
[PUP.Gen1] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | UDP Query User{2EDBF4D0-0F7A-4EDF-B42A-297B87EFEB4C}C:\users\jarro\appdata\local\vghd\bin\vghd.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\users\jarro\appdata\local\vghd\bin\vghd.exe|Name=vghd.exe|Desc=vghd.exe|Defer=User| [x] -> Deleted
[PUP.Gen1] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | TCP Query User{6AA2F896-FB57-4637-A270-23A1525C7B6D}C:\users\jarro\appdata\local\vghd\bin\vghd.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\users\jarro\appdata\local\vghd\bin\vghd.exe|Name=vghd.exe|Desc=vghd.exe|Defer=User| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {836CA6AF-A93C-4DE8-B59D-19A1923C20F1} : v2.26|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS1BFA\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {0362AC2E-91AC-4B74-87DF-329141DA72C2} : v2.26|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS1BFA\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {BD209FE7-D04F-48C1-BA64-8BE7BFA3C345} : v2.26|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS1D33\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {712F3701-5B1F-466B-BAFE-71568456FE94} : v2.26|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS1D33\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {99EEA7D1-298C-4542-A47B-C4338B1EF987} : v2.27|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS6B13\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {FB6A1186-0A79-48CD-A715-55B8ECC5CD2D} : v2.27|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Users\Jarro\AppData\Local\Temp\7zS6B13\HPDiagnosticCoreUI.exe|Name=HPSAPS| [x] -> Deleted

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 2 ¤¤¤
[PUM.HomePage][Chrome:Config] Default [SecurePrefs] : homepage [https://www.youtube.com/] -> Deleted
[PUM.HomePage][Chrome:Config] Default [SecurePrefs] : session.startup_urls [https://www.youtube.com/feed/subscriptions] -> Deleted

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA DT01ACA200 +++++
--- User ---
[MBR] 382be7eae6d72a1ae98c32e5af67d52c
[BSP] 4c559d26b360c410c08f4c660f4bf065 : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: WDC WDS250G1B0A-00H9H0 +++++
--- User ---
[MBR] 967c9fd01e6411fd98ec4e986c99f097
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - EFI system partition | Offset (sectors): 2048 | Size: 200 MB
1 - Microsoft reserved partition | Offset (sectors): 411648 | Size: 128 MB
2 - Basic data partition | Offset (sectors): 673792 | Size: 237694 MB
3 - [SYSTEM][MAN-MOUNT]  | Offset (sectors): 487473152 | Size: 451 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: Seagate BUP Slim BK SCSI Disk Device +++++
--- User ---
[MBR] 76fbf7a80fe9bb98d5850cb0facc6dd4
[BSP] 5c2e672eb4a7d4002603f4496f729aa6 : Empty|VT.Unknown MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1907726 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
Error reading LL2 MBR! ([1] Incorrect function. )

+++++ PhysicalDrive3: USB Flash Disk USB Device +++++
--- User ---
[MBR] 4877f66a541979e407199a40c2b22b7e
[BSP] 3f56dd7fa477540f14cb76c4101ef64d : Windows XP|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] FAT32 (0xb) [VISIBLE] Offset (sectors): 32 | Size: 1900 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

 

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Sorry for the delay Jarrod. Follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

How's your system behaving now? Are there any other issues to address?

fixlist.txt

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Hi Yoan,

Apologies I did not notice my reply did not go through! Here is the fixlog. Also my system as been exponentially faster! The slowdowns seem very very rare now, the only problem I have seen that whenever I have an application (normally a game) open along with YouTube, the audio of YouTube will begin to de-sync with the video. Not sure if this problem has arisen because of a process we went through. My first guess is going to be a ram problem but it could be various things. 

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 21.01.2018
Ran by Jarro (22-01-2018 13:25:06) Run:2
Running from C:\Users\Jarro\Downloads
Loaded Profiles: Jarro (Available Profiles: defaultuser0 & Jarro)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CloseProcesses:
CreateRestorePoint:

GroupPolicy: Restriction <==== ATTENTION
GroupPolicyUsers\S-1-5-21-1158492532-2269048465-4009228000-1002\User: Restriction <==== ATTENTION

Task: {0D19A206-E200-4432-91F9-64586A3A6DF0} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION

AlternateDataStreams: C:\Users\Jarro\AppData\Local\Temp:$DATA [16]
AlternateDataStreams: C:\Users\Jarro\AppData\Local\Temp:RKNnIkWznq9c4Qr5tuh59 [2358]
AlternateDataStreams: C:\Users\Jarro\AppData\Local\Temp:VBhIMEhYIdadyNoTOLn [2108]
AlternateDataStreams: C:\Users\Jarro\AppData\Local\Temp:yksaVYSdqyyKVuZhkXIH7o [2256]
AlternateDataStreams: C:\Users\Jarro\AppData\Local\Temporary Internet Files:Z91nxdP2z0TYB0b9o7AWtj82PIZ [2484]

C:\ProgramData\ntuser.pol
C:\Users\Jarro\AppData\Local\iSNpA7xcdkQL
C:\Users\Jarro\AppData\Local\schogkr
C:\Users\Jarro\AppData\Local\pwdbgua
C:\Users\Jarro\AppData\Local\cwnmhao
C:\Users\Jarro\AppData\Local\ebsch
C:\Users\Jarro\AppData\Roaming\et
C:\WINDOWS\system32\usszctd
C:\WINDOWS\system32\Drivers\32360670.sys
C:\WINDOWS\system32\Drivers\56267720.sys
C:\WINDOWS\SysWOW64\usszctd

EmptyTemp:

*****************

Processes closed successfully.
Restore point was successfully created.
C:\WINDOWS\system32\GroupPolicy\Machine => moved successfully
C:\WINDOWS\system32\GroupPolicy\GPT.ini => moved successfully
C:\WINDOWS\system32\GroupPolicyUsers\S-1-5-21-1158492532-2269048465-4009228000-1002\User => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0D19A206-E200-4432-91F9-64586A3A6DF0} => could not remove key. ErrorCode1: 0x00000002
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0D19A206-E200-4432-91F9-64586A3A6DF0}" => removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => key not found
C:\Users\Jarro\AppData\Local\Temp => ":$DATA" ADS removed successfully
C:\Users\Jarro\AppData\Local\Temp => ":RKNnIkWznq9c4Qr5tuh59" ADS removed successfully
C:\Users\Jarro\AppData\Local\Temp => ":VBhIMEhYIdadyNoTOLn" ADS removed successfully
C:\Users\Jarro\AppData\Local\Temp => ":yksaVYSdqyyKVuZhkXIH7o" ADS removed successfully
C:\Users\Jarro\AppData\Local\Temporary Internet Files => ":Z91nxdP2z0TYB0b9o7AWtj82PIZ" ADS removed successfully
C:\ProgramData\ntuser.pol => moved successfully
C:\Users\Jarro\AppData\Local\iSNpA7xcdkQL => moved successfully
C:\Users\Jarro\AppData\Local\schogkr => moved successfully
C:\Users\Jarro\AppData\Local\pwdbgua => moved successfully
C:\Users\Jarro\AppData\Local\cwnmhao => moved successfully
C:\Users\Jarro\AppData\Local\ebsch => moved successfully
C:\Users\Jarro\AppData\Roaming\et => moved successfully
C:\WINDOWS\system32\usszctd => moved successfully
C:\WINDOWS\system32\Drivers\32360670.sys => moved successfully
C:\WINDOWS\system32\Drivers\56267720.sys => moved successfully
C:\WINDOWS\SysWOW64\usszctd => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 9199616 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 16104115 B
Java, Flash, Steam htmlcache => 199997827 B
Windows/system/drivers => 229024538 B
Edge => 4798636 B
Chrome => 486775645 B
Firefox => 19843290 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 5742 B
NetworkService => 134117136 B
defaultuser0 => 0 B
Jarro => 256325011 B
OVRLibraryService => 0 B

RecycleBin => 0 B
EmptyTemp: => 1.3 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 13:25:33 ====

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