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ok so today i was on my computer and everything was fine, then the malawarebytes tray application popped up and said "scan complete. there may be one or more viruses on your computer" or something along those lines bec i wasnt really paying attention but i found the forum where someone had the same original problem as i did, but mine is different now, but here is the forum post that was like my problem. 

so i read through it and it was exactly like my problem, but before i found this forum, i found a differant one and followed the instructions there, but they were for a differant problem that was simular to mine, but just made my problem worse, i am linking that forum as well to show u what i did. http://www.techsupportforum.com/forums/f217/solved-startup-repair-cannot-repair-this-computer-automatically-768938-2.html at post #39 it gave me the screen on startup "Windows has failed to start. A recent hardware or software change might be the cause. to fix the problem:

1.Insert your windows installation disc then restart your computer.

2.choose your language settings then click next.

3.click "repair your computer."

if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: /windows/system32/drivers/mbamswissarmy.sys

status: 0xc0000098

info:windows has failed to load because a critical system driver is missing or corrupt."

and now i dont know what to due bec there is no other person who is stupid to follow instructions on a forum without making sure it fits their situation exactly. please help.

Edited by emdo843
grammatical errors that may confuse responders
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Hello @emdo843 and :welcome:

Let me have you run the following and we'll see what's going on.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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