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WJS

Real Time Protection Turned Off

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Began following Windows error message and auto restart. On restart, Windows appeared to update and hang. Restarted manually and began to receive this error. Manual start of MWB RTP keeps turning back off.

mb-check-results.zip

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9 minutes ago, WJS said:

Began following Windows error message and auto restart.

It looks like you have a bad controller version. Could be directly related to the above. Let's try to update it by going to Settings -> Applications and clicking Check for Updates. Then reboot, and wait 5 minutes to see if Web Protection stays on. If it doesn't stay on, then try downloading the full installer from https://downloads.malwarebytes.com/file/mb3 and install it over top of your existing install

 
Edited by Porthos

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Your recommendation seems to have resolved the issue. Thank you.

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12 minutes ago, WJS said:

Your recommendation seems to have resolved the issue. Thank you.

Updating or installing over??

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