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Hello, I am having a problem with the Exclusions tab. Every time I checkmark a exclusion "or exclusions" and leave the tab the checkmarks are removed and the program is blocked once again. If I leave the program open to the exclusion tab with the check marks on it works properly but I can never close it then. If I turn off web protection it allows the site to be uploaded too, but I wont do that. Has anyone encountered that? and if so did you find a way to resolve it, thank you...  I run seti@home so it needs to access their website.

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2 minutes ago, Axeinator said:

Hello, I am having a problem with the Exclusions tab. Every time I checkmark a exclusion "or exclusions" and leave the tab the checkmarks are removed and the program is blocked once again. If I leave the program open to the exclusion tab with the check marks on it works properly but I can never close it then. If I turn off web protection it allows the site to be uploaded too, but I wont do that. Has anyone encountered that? and if so did you find a way to resolve it, thank you...  I run seti@home so it needs to access their website.

A screenshot would help.

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you.
  3. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  4. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  5. Press the "Scan" button
  6. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  7. NEXT: Create and obtain an mb-check log
  8. Download MB-Check and save to your desktop
  9. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  10. This will produce one log file on your desktop: mb-check-results.zip
  11. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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The checkboxes don't mean the exclusion is enabled or disabled. If the exclusion is in the list, it's enabled. If you want to disable the exclusion, you have to check it, and the click the Remove Exclusion button

Edited by dcollins
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