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Can't get rid of trojan


icg

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  • Root Admin

Hello @icg and :welcome:


Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

 

fixlist.txt

 

Thanks

Ron

 

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  • Root Admin

Please run the following steps and post back the logs as an attachment when ready.

 

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

Thanks

Ron

 

Edited by AdvancedSetup
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# AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 09 07:10:15 2018
# Updated on 2017/21/12 by Malwarebytes 
# Database: 01-08-2018.1
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy, C:\Program Files (x86)\Bench


***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\dotomi.com
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Bench
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\MozillaPlugins\@pandonetworks.com\PandoWebPlugin
PUP.Optional.InstantSavingsApp, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID | {6EB4A4C0-6036-4D2E-B010-20707C4B62E8}


***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

PUP.Optional.Legacy, SearchProvider found: play-asia.com - play-asia.com

/!\ Please Reset the Chrome Synchronization before cleaning the Chrome Preferences: https://support.google.com/chrome/answer/3097271


*************************

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########

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Nothing found by the cleanup tool

AdwCleaner:

# AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 09 08:46:51 2018
# Updated on 2017/21/12 by Malwarebytes 
# Running on Windows 10 Pro (X64)
# Mode: clean
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

No malicious folders deleted.

***** [ Files ] *****

No malicious files deleted.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks deleted.

***** [ Registry ] *****

No malicious registry entries deleted.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries deleted.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries deleted.

*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0

*************************

C:/AdwCleaner/AdwCleaner[C0].txt - [1444 B] - [2018/1/9 7:22:31]
C:/AdwCleaner/AdwCleaner[S0].txt - [1500 B] - [2018/1/9 7:10:15]
C:/AdwCleaner/AdwCleaner[S1].txt - [1076 B] - [2018/1/9 8:44:57]


########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt ##########

scan 2.txt

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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