send2r Posted January 6, 2018 ID:1197437 Share Posted January 6, 2018 how do i enable heuristics analysis? thnks robert Link to post Share on other sites More sharing options...
Porthos Posted January 6, 2018 ID:1197440 Share Posted January 6, 2018 7 minutes ago, send2r said: how do i enable heuristics analysis? Should be enabled by default. Link to post Share on other sites More sharing options...
lrIII Posted January 6, 2018 ID:1197441 Share Posted January 6, 2018 Hi, Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197482 Share Posted January 7, 2018 hey guys thanks for the replies. i will say it idid not work. any other ideas? thanks robert Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197483 Share Posted January 7, 2018 9 minutes ago, send2r said: i will say it idid not work. any other ideas? Could you provide a screenshot or explain what you are referring to? Also... Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txtNOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197488 Share Posted January 7, 2018 hey thanks i cant do step i have a windows 10 system. those directions cover everything but Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197490 Share Posted January 7, 2018 (edited) 10 minutes ago, send2r said: i cant do step i have a windows 10 system. those directions cover everything but Why not other people are not having issues with those instructions. Windows 10 does not matter only what "bit"ness you have. Edited January 7, 2018 by Porthos Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197493 Share Posted January 7, 2018 mb-check-results.zip goog god my touch pad is killing me Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197494 Share Posted January 7, 2018 bump Link to post Share on other sites More sharing options...
Firefox Posted January 7, 2018 ID:1197497 Share Posted January 7, 2018 @send2r You are running an older version of Malwarebytes Malwarebytes Version information ================================== "controllers_version" : "1.0.139", "db_version" : "2018.01.06.06", "dbcls_pkg_version" : "1.0.3640", "installer_version" : "3.1.2", Please download and install the latest version to see if it corrects your issues. Download the Latest MB3 v3.3.1.2183 CU 1.0.262 from ->>RIGHT HERE<<- Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197509 Share Posted January 7, 2018 installed over previous ver3.3.3.1.2183 isinstalled now component 1.0.262, update pac ver 1.o.3641 Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197510 Share Posted January 7, 2018 just ran scan no joy Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197530 Share Posted January 7, 2018 bump Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197531 Share Posted January 7, 2018 1 hour ago, send2r said: just ran scan no joy Post that scan log, please. Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197532 Share Posted January 7, 2018 here you go report.txt Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197533 Share Posted January 7, 2018 10 minutes ago, send2r said: here you go -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: DisabledHeuristics: Enabled PUP: Detect PUM: Detect What makes you heuristics scan is not on? Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197576 Share Posted January 7, 2018 sorry it took so long Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197578 Share Posted January 7, 2018 2 minutes ago, send2r said: sorry it took so long 2 hours ago, Porthos said: Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: DisabledHeuristics: Enabled PUP: Detect PUM: Detect What makes you heuristics scan is not on? Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197581 Share Posted January 7, 2018 it only scans for about 5 min and the heritics never moves Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197582 Share Posted January 7, 2018 (edited) 8 minutes ago, send2r said: it only scans for about 5 min and the heritics never moves The GUI cant keep up with your system. with your hardware and 30ish gis of total data, I expect to see this It is working just fine. Edited January 7, 2018 by Porthos Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197584 Share Posted January 7, 2018 i am not sure what to say to that other than it will not scan for heritics, the bubble never moves Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197586 Share Posted January 7, 2018 (edited) 4 minutes ago, send2r said: the bubble never moves Scanning speed has improved since 3.1.2 And the progress bar cannot display it correctly. Edited January 7, 2018 by Porthos Link to post Share on other sites More sharing options...
send2r Posted January 7, 2018 Author ID:1197588 Share Posted January 7, 2018 down loaded mb from link provided in this thred Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197591 Share Posted January 7, 2018 My scan took less time than yours and the Heuristics just blinked. Time Elapsed: 0 min, 42 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect Link to post Share on other sites More sharing options...
Porthos Posted January 7, 2018 ID:1197596 Share Posted January 7, 2018 Here is a video I just recorded for you. Link to post Share on other sites More sharing options...
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