SampleHighz Virus / Command Prompt pop up / BITSAdmin deprecated

[Blamby]

It started off from CMD popping up randomly with "BITSadmin is deprecated". After some looking around I found that, using powershell and also scanning with Malwarebytes, my computer is infected with a virus from SampleHighz.net. So now I'm here and have followed the instructions for posting logs and currently awaiting a respond. This is also my first time using a forum, especially on here, so please let me know if I am missing anything else! Very much appreciated. As of today, I have started my 14-day free-trial of Malwarebytes.

Addition.txt

FRST.txt

Malwarebytes Scan Report.txt

[Aura]

Hi Blamby

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
  

This being said, it's time to clean-up some malware, so let's get started, shall we?

my computer is infected with a virus from SampleHighz.net

What do you mean by that? You get infected after visiting that website? Did you download anything from it? If so, what?

[Blamby]

11 hours ago, Aura said:

Hi Blamby

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread

 

This being said, it's time to clean-up some malware, so let's get started, shall we?

 

 

What do you mean by that? You get infected after visiting that website? Did you download anything from it? If so, what?

I didn’t visit the website. It just says I have a virus or that it was blocking something from there when I ran malwarebytes.  Thank you for the help!  

[Aura]

Ah okay, I understand  Alright, follow the instructions below.

Google Chrome - Remove Extension/App

• In Google Chrome, enter chrome://extensions in the address bar and press on Enter
• In the Extensions page, uninstall these (by clicking on the little garbage can icon on their right)
  
  • Honey
    
• If you don't see the extension listed, it means that it's installed as an App. So enter chrome://apps in the address bar and press on Enter
• From the Apps page, look for the app, right-click on it and select Remove from Chrome
  

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

fixlist.txt

[Blamby]

Fixlog_09-01-2018 04.26.30.txt

 

im not sure if this is the right one cause i restarted my pc

 

[Aura]

All good Now follow the instructions below.

RogueKiller

• Download the right version of RogueKiller for your Windows version (32 or 64-bit)
• Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
• Wait for the scan to complete
• On completion, the results will be displayed
• Check every single entry (threat found), and click on the Remove Selected button
• On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
• This will open the report in Notepad. Copy/paste its content in your next reply
  

AdwCleaner - Fix Mode

• Download AdwCleaner and move it to your Desktop
• Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Accept the EULA (I accept), then click on Scan
• Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
  
• Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
• After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
  

Your next reply(ies) should therefore contain:

• Copy/pasted RogueKiller clean log
• Copy/pasted AdwCleaner clean log
  

[Aura]

Hi Blamby,

Are you still with me?

[Blamby]

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/5/18
Scan Time: 8:54 PM
Log File: 92c5489a-f284-11e7-8d66-e069950c038f.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3635
License: Trial

-System Information-
OS: Windows 10 (Build 16299.125)
CPU: x64
File System: NTFS
User: DESKTOP-J39LTRK\flip-

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 299496
Threats Detected: 47
Threats Quarantined: 47
Time Elapsed: 9 min, 0 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 22

 

RogueKiller V12.11.32.0 (x64) [Jan  8 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.16299) 64 bits version
Started in : Normal mode
User : flip- [Administrator]
Started from : C:\Program Files\RogueKiller\RogueKiller64.exe
Mode : Scan -- Date : 01/14/2018 00:28:36 (Duration : 00:43:17)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 0 ¤¤¤

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Hitachi HDS721050CLA SCSI Disk Device +++++
--- User ---
[MBR] fb5b0c87b35aa2e593d1b57279c7c859
[BSP] 97afb47c778c27e571f80a5dba3d4fc4 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 464630 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 951771136 | Size: 449 MB
3 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 952691777 | Size: 11756 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
Error reading LL2 MBR! ([1] Incorrect function. )
 

[Aura]

I'm missing the AdwCleaner log.

[Blamby]

I ran the adware cleaner but did not save the log. Should I run it again and use the new log? sorry for the late responses

 

[Aura]

There should be a log in the C:\AdwCleaner folder. The log with [Cx] in it, where x is a number.

[Aura]

Hi Blamby,

Are you still with me?

[Aura]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks