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Can't Renew Subscription

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My Premium subscription expires this month and I keep getting an error when I try to renew it.  It's happened every time I try to renew over the past week. I'd be grateful for your assistance.

I've seen more that a couple of other people describe this exact same problem.  I'm hoping there is a simple fix.  I've been assigned Support Ticket 2184188 as of today.  The text from the malwarebytes store checkout page is as follows:

"File not found

The page that you requested cannot be found on this server. This might have the following reasons:

  • The link you are using is not valid anymore or wrong.
  • You have not entered the URL correctly.
  • The page does not exist anymore.

If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page."


A screen shot from checkout at the malwarebytes store web page is attached.





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