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PROGRAM_ERROR_UPDATING (11001, 0, Host not found)

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After installing the MBAM 1.80.2.1012 the agent is showing as having database files from 2015.  Over 2 years old.  When attempting to update the below error populates:

    ---------------------------
    Malwarebytes Anti-Malware
    ---------------------------
    An error has occurred. Please report this issue to our support team (include the content of all error message(s) and code(s) in your submission).

    PROGRAM_ERROR_UPDATING (11001, 0, Host not found)

    No such host is known.

    ---------------------------
    OK   
    ---------------------------
 

The machine is Windows 10 version 16299.

Windows Firewall is turned off.

The applications was uninstalled.

Malwarebytes Anti-Malware Cleanup Tool was used https://www.bleepingcomputer.com/download/malwarebytes-anti-malware-cleanup-tool/

The Windows sockets have been rest. http://www.softpedia.com/dyn-postdownload.php?p=15337&t=4&i=1

MBAM was installed again.

 

***************************************************************

I've checked https://www.bleepingcomputer.com/forums/t/401685/malwarebytes-update-error/

I've checked 

 

 

 

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Hi DJacobson,

The is supposed to be pushed from Kaseya to the endpoints daily.

But Kaseya tells us the endpoint was updated meanwhile the workstations are telling us that the database files were not updated.

image.thumb.png.7989d392e313186fdc35269da6a25343.png

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Hi DJacobson,

The is supposed to be pushed from Kaseya to the endpoints daily.

But Kaseya tells us the endpoint was updated meanwhile the workstations are telling us that the database files were not updated.

image.thumb.png.7989d392e313186fdc35269da6a25343.png

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For those that come across this in the future, the issue was caused by a Cisco appliance doing traffic encryption/inspection, which will cause our Man-in-the-Middle protection to reject the traffic or have the certificate be denied.

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