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Hey, I just recently acquired a malwarebytes premium license and I went ahead and activated all the premium features; everything has been working well except for a problem I am encountering with web protection. I generally use 2 browsers, chrome and mozilla firefox(the quantum version): on mozilla I don't encounter any problem and it is also the browser that I use without any kind of adblock/privacy protection/ cancas protection extension and so forth, while with chrome, which is also the browser which I mainly use(I have been using it for much more than mozilla), which has installed many extension to ensure the protection of my privacy and has cookies and javascript disabled I encounter this problem which I will try to describe below.
whenever I open the browser and browse around the internet, after I open 2 or 3 random links, be they google, wikipedia, or anything else, I start getting web protection notifications from malwarebytes saying it has blocked some sites(which haven't popped up since I use ublock) which were trying to extabilish outbound connections then nothing more, the popups from malwarebytes stop and I don't seem to be encountering any more problem until I clore and open the browser again(and still only on chrome). The file that was connected to the notification was the chrome.exe file from my browser and all the connections which I've seen so fare were outbound.
tradexchange.com
go.oclaserver.com
venturead.com
popcash.net
om.forgempire.com
ninjagod.com

these were the sites which I was able to transcribe from the notifications

52617
5218
52744
52765

and these were some of the ports in no specific order.

I have already tried running full scans with malwarebytes but it seems that I have no malware. Any suggestion on what the problem might be, or if this is even a problem?
side note: I don't use any other antivirus beside malwarebtes(which I know is not an antivirus) but I don't think this is virus related.
thanks in advance for the replies

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  • 3 weeks later...
5 hours ago, AdvancedSetup said:

Hello @anghi22 and :welcome:

Sorry for the delay. Looks like your topic was overlooked.

Please follow the directions from this topic and let me know if that corrects the issue for you.

Thanks

Ron

 

Hey, thanks for the answer. Unfortunately all of those methods didn't work(the first was not even applucable,  since I don't login on my browser so the sync options weren't even present). Any other idea on what I might do? 

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Okay, let's scan and see if there is something else going on.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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39 minutes ago, AdvancedSetup said:

Okay, let's scan and see if there is something else going on.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

Here are the logs for malwarebytes and adwcleaner. Aso for the FRST logs I would like to ask, is it really necessary to send them complete or can I just send you the parts of the logs related to my browser? Because from what I have seen opening them they show quite a bit more than I feel comfortable to share online publicly...

MWB Log.txt

ADW Log.txt

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You can send them to me in a private message if you  like. As you can see both scanners found nothing. My guess is that FRST is clean too, but still, need to check. Almost 100% certain all you need to do is the right process of resetting your browsers, but we'll see.

Thanks again

Ron

 

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20 minutes ago, AdvancedSetup said:

You can send them to me in a private message if you  like. As you can see both scanners found nothing. My guess is that FRST is clean too, but still, need to check. Almost 100% certain all you need to do is the right process of resetting your browsers, but we'll see.

Thanks again

Ron

 

Thank you, I sent you the logs via private message, if you would please delete the message once my problem is solved you would do me a great favor :) btw, thanks again for your time!

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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