Need help

[Klensy]

Hi,my new notebook is running very slow,i think because i did the mistake to save some files from my old probably infected pc, so im asking here for help since malwarebytes didn't find anything and i cant open it in safe mode for some reason... there are the FRST files, if someone can tell me what's wrong that'would be appreciated and sorry for my bad eng.

FRST.txt

Addition.txt

[Klensy]

No one can help me?also i noticed in addition.txt after code integrity: it says chrome.exe attempted to load mbae64.dll in malwarebytes folder :S that's a bad thing?

Edited January 4, 2018 by Klensy

[kevinf80]

Hello Klensy and welcome to Malwarebytes,

Open Malwarebytes Anti-Malware.   On the Settings tab > Protection Scroll to and make sure the following are selected: Scan for Rootkits Scan within Archives   Scroll further to Potential Threat Protection make sure the following are set as follows: Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)   Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open MBAM once more to retrieve the log. To get the log from Malwarebytes do the following:   Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Next, Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Let me see those logs in your reply... Thank you, Kevin...

[Klensy]

Hi and thanks for your help,there are the logs: (first adwcleaner log is what i found before cleaning,the other is after restart)

malwarebytes log.txt

AdwCleaner[S0].txt

AdwCleaner[C0].txt

mrt.log

FRST.txt

Addition.txt

[kevinf80]

What is happening with your PC, is there any odd or erratic behavior... FRST logs do not indicate any obvious malware or infection...

[Klensy]

Mhhh, i noticed that it's working slower after some drivers update maybe i'll try to reinstall an older version... anyway after i used adwcleaner everything (except gpu perfomance) seems fine so thanks for the help!

Edited January 6, 2018 by Klensy

[kevinf80]

Thanks for that update, yes your FRST logs are clean so no more action on that front. To remove tools we`ve used run the following:

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following item is the only one checked:   Remove disinfection tools <----- this will remove tools we have used. Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[kevinf80]

Glad we could help.

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Thanks