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My Premium subscription expires in 2 days ans I have been unable to renew it.  This has been happening for days and there doesn't appear to be a way round it. Any assistance would be very helpful.


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The page that you requested cannot be found on this server. This might have the following reasons:

  • The link you are using is not valid anymore or wrong.
  • You have not entered the URL correctly.
  • The page does not exist anymore.

If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page."

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Hi @Colink - welcome to the forums! 

We are aware of this issue and are working towards a resolution with our e-commerce partner. Due to the inconvenience, we have extended your subscription for 30 days to avoid loss of coverage. 

If you prefer not to wait for the forthcoming resolution, you can contact Cleverbridge, our e-commerce partner, to process your renewal.

Cleverbridge email and phone support info:

Edited by tetonbob
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