Colink Posted January 2, 2018 ID:1195913 Share Posted January 2, 2018 My Premium subscription expires in 2 days ans I have been unable to renew it. This has been happening for days and there doesn't appear to be a way round it. Any assistance would be very helpful. "File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page." Link to post Share on other sites More sharing options...
yardbird Posted January 2, 2018 ID:1195918 Share Posted January 2, 2018 Hi Colink! Sorry for the issue. This link below should be of help to you... post back & let us know please. https://support.malwarebytes.com/community/consumer/pages/contact-us Link to post Share on other sites More sharing options...
Staff tetonbob Posted January 2, 2018 Staff ID:1195921 Share Posted January 2, 2018 (edited) Hi @Colink - welcome to the forums! We are aware of this issue and are working towards a resolution with our e-commerce partner. Due to the inconvenience, we have extended your subscription for 30 days to avoid loss of coverage. If you prefer not to wait for the forthcoming resolution, you can contact Cleverbridge, our e-commerce partner, to process your renewal. Cleverbridge email and phone support info: cs@cleverbridge.com +1-866-522-6855 Edited January 2, 2018 by tetonbob Link to post Share on other sites More sharing options...
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