lock Posted December 30, 2017 ID:1195543 Share Posted December 30, 2017 Hi, I have " Automatically download and install application component updates" selected, however every time I click on "Install application updates" button, something is being downloaded in installed. Why is not this done automatically, as long as " Automatically download and install application component updates" is selected??? Link to post Share on other sites More sharing options...
Porthos Posted December 30, 2017 ID:1195554 Share Posted December 30, 2017 1 hour ago, lock said: Why is not this done automatically, as long as " Automatically download and install application component updates" is selected??? Those updates do not come out often and are metered. What component version are you do you have now? That button will override the metering to force the update. Link to post Share on other sites More sharing options...
Cathy3628 Posted December 30, 2017 ID:1195582 Share Posted December 30, 2017 Porthos, what do you mean by "metered" and why do we have to force an update? Should the software auto update to the newest version if we set "auto update"? And you will note from my other posts - why do we have to manually update to clear up problems with older versions (3.2.2)? I'm paying for this? Link to post Share on other sites More sharing options...
Porthos Posted December 30, 2017 ID:1195589 Share Posted December 30, 2017 33 minutes ago, Cathy3628 said: And you will note from my other posts I will explain that but you need to stay in your own post. Link to post Share on other sites More sharing options...
Cathy3628 Posted December 30, 2017 ID:1195590 Share Posted December 30, 2017 Sorry, new to this and not sure how it works. Each forum was similar but slightly different thus the multiple posts. Anyway, my question about "metered" applies to this string, not the other strings... Link to post Share on other sites More sharing options...
Porthos Posted December 30, 2017 ID:1195591 Share Posted December 30, 2017 36 minutes ago, Cathy3628 said: what do you mean by "metered" The time to wait for updates is not static. We provide updates at a rate of X computers per hour usually where X can be any number. So it's hard to say exactly how long you'll have to wait for a program update to come through. We stage program updates for a variety of reasons, but one of the key reasons is to make sure the update process goes smoothly for users. It's much easier to turn off updates in case something goes wrong than try to help a mass amount of users roll back. Link to post Share on other sites More sharing options...
Porthos Posted December 30, 2017 ID:1195594 Share Posted December 30, 2017 2 minutes ago, Cathy3628 said: Anyway, my question about "metered" applies to this string, not the other strings... We want people to start their own topics and not post in other peoples topics. Each computer is different and what is happening to one might not be exactly the same as the other. Even getting updates can be computer specific and not the same issue on each. Link to post Share on other sites More sharing options...
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