Netgear Command Processor popup

[steeve725]

Hi, Everyone.

Lately I have been having slow internet. I looked at my Netgear Router (R6300v2) Genie desktop app and when I click on certain things I get a popup asking me if I want to allow the following program to make changes to this computer.

Program name:  Windows Command Processor
Verified Publisher: Microsoft windows

Program location:  "C:\windows\sysWOW64\cmd.exe" /k sc start NETGEARGenieDaemon

 

I have malwarebytes premium and have ran a threat scan and a full scan and it found nothing. It is version 3.3.1

I have bitdefender Totoal Security 2018. It hasn't found anything, on any scans.

I downloaded FARBAR and ran a scan. 

I don't know why its doing this.

On my router, when I saw it was doing this, asking me to make changes to my computer, I downloaded the most recent firmware for my router.

I attached a picture of the pop up, and uploaded the FARBAR results.

If anyone can help, please let me know.

 

 

 

 

FRST.txt

FRST addition.txt

[AdvancedSetup]

I don't have or use a Netgear router but looking at the process you can click the "Show information about the publisher's certificate" to verify (I'm sure it's legit from Netgear)

https://kb.netgear.com/19989/What-is-the-NETGEAR-genie-Desktop-App

It looks like it's trying to install a service to monitor. Create a new System Restore Point and then let it add it. My guess is that it will not ask again.