PC with Windows 10 Fall Creators Update - IE 11 does not open

[HugoRosa]

Hello,

i'm a Malwarebytes v3.3.1(2183) Premmium registerated user, and since i've done the Windows 10 Fall Creators Update in my PC my Internet Explorer 11 does not open at all.

IF i close OR uninstall Malwarebytes v3.3.1, IE 11 will open normaly!

By using IE 11 i also disabled ALL add-ons and also started it in "safe mode", the same, it does not open!

IF i open IE 11 as an administrator, IE 11 will open and work as usual, no problem at all... Not acceptable to me!

Oh... I'm also using the latest version of Norton Security along with Malwarebytes v3.3.1(2183) Premmium, they always worked fine, till this latest Windows 10 update...

Attached i send all logs normally asked for for this specific situations, me asking for HELP!

Thank you in advance for any help.

Best regards,

Hugo Rosa

 

Addition.txt

FRST.txt

mb-check-results.zip

Edited December 29, 2017 by HugoRosa

[dcollins]

Can you try removing Norton to see if that makes a difference?

[HugoRosa]

I confirm that i uninstalled Norton Security, but the IE 11 problem remains, it does not open at all. It seems that the anomaly occurs because of Malwarebytes.

[oldharleyguy]

I have the exact same problem as Hugo. I do not have Norton Security installed only Malwarebytes. IE 11 not starting after the Windows 10 Fall Creators Update.

I have found if I remove IE 11 from the protected program list it them opens normally. Any ideas on this?

[AdvancedSetup]

@HugoRosa

@oldharleyguy

Please try doing a clean removal and reinstall of Malwarebytes using the MB-Clean procedure and let me know if that corrects the issue or not.

Thank you

Ron

 

[AdvancedSetup]

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