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Hello, and welcome her to our "small" community. 

Happy Christmas.

Well, I am not sure that can help you in this issue.

Please read this carefully,

You can try this, or you wait for her for the expert´s, to confirm my answer/solution.

Good Luck!


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Hi @Rare321HasFallen,


Preinstalled Android/PUP.Riskware.Autoins.Fota is a known issue.  The app is from a Chinese company called Adups: Mobile Menace Monday: upping the ante on Adups

The only known way to disabling this is through a tool called Debloater:  Disabling Adups via Debloater (FWUpgradeProvider.apk)

Thanks @MAM for pointing the above out!


I deescalated Android/Trojan.SMS.Agent.bhf to Android/PUP.Riskware.SMSReg.bhf, a less threatening SMS registration PUP(Potentially Unwanted Program).


The detection Android/Trojan.SMS.Agent.ih stands.


Are you unable to remove the following because they are preinstalled?: Pinoy App Shop,E Warranty,Cherry Play,Cherry Fun Club

Preinstalled malware is becoming more of an issue -> Mobile Menace Monday: Preinstalled adware and sometimes worse

Instructions to disable are in the blog post linked above.




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