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Browsers won't load right, and now a SVCHOST problem detected!


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So I've been having a weird issue for a since this morning. I turned on my PC and opened Chrome. But it showed it then it wouldn't load. I went to processes and ended each chrome, but the one wouldn't close. So I thought that was weird. I tried some various Chrome methods and nothing happened. So I went into Firefox and it loaded. But I couldn't access sites like yahoo, google...etc. But I could access other sites like reddit for example. I tried even on Internet Explorer (which I never use of course) and the same issue, opened some sites but not others. 

So messed around for but trying system restore and things like that. Which BTW system restore had an error. I thought maybe it was Windows. But then suddenly my Malwarebytes popped up "Website blocked" and I was 255.255.255.255. Port 68. Outbound. And it says its SVChost.exe. I did check the properties of all the SVCHOSTs in the processes and all are Microsoft. Its shown this same pop up about 20 times since 4pm. 

Also I did of course scan my PC using MSE and Malwarebytes and nothing was found. So you think this is a virus/rootkit/malware? Or just Windows screwing up?

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  • Root Admin

Hello @zfreakazoidz and :welcome:

It's quite late for me so I'm off to get some sleep. Will check back on you again sometime tomorrow.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before Running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Hi, MB was even blocking things like Solitare and other programs I'd try to use. But it seemed to have stopped after awhile. I did find that after turning various "Start up services" on and off that the issue seemed to be with my "Killer Network Service" which is part of my Gigabyte Motherboard for internet where I plug in my ethernet cord. Once I disabled that from starting, my chrome and other browsers worked fine. As did MB. Should I follow the above steps still just to be safe?

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