mcmeyer Posted December 24, 2017 ID:1194229 Share Posted December 24, 2017 Malwarebytes is blocking websites that I trust. This week Malwarebytes started blocking all safe sites that were allowed last week. Links in my email to other sites such as Meetup.com, Google Photos, Facebook, Flickr, USPS, and other safe sites are not accessible. I received https://block.malwarebytes.com/I should not need to manually whitelist the entire internet in Exclusions Settings section of Malwarebytes. Currently, the only option is to remove Malwarebytes. Please fix immediately. Malwarebytesblocked a suspected bad URL or an unwanted program.Learn More Link to post Share on other sites More sharing options...
Porthos Posted December 24, 2017 ID:1194250 Share Posted December 24, 2017 50 minutes ago, mcmeyer said: Malwarebytes is blocking websites that I trust. Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txtNOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, then click "OK" This will produce one log file on your desktop: mb-check-results.zip Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
jsbeddow Posted December 24, 2017 ID:1194330 Share Posted December 24, 2017 Please add me to the list of people having this issue today (and I am one of the few that has never had a serious problem with Malwarebytes, even with all of the iterations of Version 3.x.x that have been problematic for many others). Now it is even blocking access to local private IP addresses, such as my router access page at 192.168.1.1, even though I tried adding it to the exclusion list, and it still blocks that (thus completely ignoring my exclusion). The only way to access that page for me is to completely turn off the Web Protection component. I will try a shutdown and restart of Malwarebytes, followed by the same for Windows as a last double-check. FWIW, I am using version 3.3.1.2183, component package version 1.0.273, and update 1.0.3558 Link to post Share on other sites More sharing options...
dcollins Posted December 24, 2017 ID:1194332 Share Posted December 24, 2017 @jsbeddow there's a known issue with the beta causing these problems. I'd recommend using mb-clean to remove the beta and re-install the latest stable version Link to post Share on other sites More sharing options...
jsbeddow Posted December 24, 2017 ID:1194334 Share Posted December 24, 2017 Ok thanks, I will try that now...I just started to see some similar advice in the Beta Forum when your reply came in suggesting the same solution. Link to post Share on other sites More sharing options...
jsbeddow Posted December 25, 2017 ID:1194348 Share Posted December 25, 2017 Just to follow up on this; yes, a run of the mb-clean tool, followed by a fresh re-install completely solved this. Thanks to dcollins for the quick help. Link to post Share on other sites More sharing options...
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