ELEX SHRTCLN

[Pollypants]

I have done everything on this site. I am an advanced user and I began with 4 ELEX hits. I subsequently in october reset sync and chrome, looked up webdata in my appdata folder and deleted it. That got rid of one. Then I reset chrome and sync options as outlined by these forums did a clean install of the latest chrome (yes if you do the FIX the subsequent scan will bring on about 10 or so ELEX ShrCln. and A ton of othe pups That is because when you run FIX from the FRST it will eliminate your extensions, specifiacly adbloc and ABP if you use it. So I reinstalled those ran scan again got rid of all the miscellanous hits and was left with ONE ELEX. This one , however, will say it successfully removes and Malwarebytes initiates a restart, yet upon looking at the result, it does say it was actually replaced and or moved? So I am left with one stubborn ELEX that MAlwarebytee hotfixes listed in these forums and the work I am doing with a support tech wia email ad his hotfixes. Is MAlwarebytes going to resolve this issue or are we to continue with hacks?

Thnak you.

[Pollypants]

Is Malwarebytes working on a patch to deliver for premium license holders that effectively kills ELEXSHRTCLN? So far no fix in this forum is relevant to me I have tried them all.

Addition.txt

Fixlog.txt

FRST.txt

Scanlog4.txt

[Aura]

Hi Pollypants

Did you follow the instructions in this thread?

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

If you did, did you delete all the websites under the "Other search engines" section?

[Pollypants]

no But I followed these instructions in this thread which included a brand new install of chrome and ELEX was "replaced" with another version of itself yet again. I will try the othe instruction.

 

[Aura]

You can provide me a screenshot of your Google Chrome settings (the same ones seen in the 2nd post of the thread I linked) too. I'll see if you missed anything.

[Pollypants]

OK I followed the second set instruction from meeimoos. I used IE while navigating these had sync in chrome turned off the entire time, in fact since restting sync I did not open chrome again until all steps of the second set of instruction completed I scanned again with negative result. Then I scanned once more when I reinitiated chrome sync and came negative hit again. I also did install and use ADW. SO right now I am clean. I did not want this to be mananged on exclusions because if i have a pup I dont want to hide it from my licensed malware removal product no matter how non-invasive which I know it is. I am hoping for a full address of this ELEX thing with regard to chrome sync in the next MWB update. If it comes back, which I beleive it will (maybe) I will post again. Please let me know that the devs are actively seeking resolution. But for now it is gone.

[Aura]

A fix is on its way for this, but I'm not aware of the ETA, sorry. I'm glad that you managed to solve your issue though. And yes, if the issue come back, send me a PM and I'll re-open this thread.

Until then, stay safe

 

[Aura]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

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Thanks