RobertJ Posted December 24, 2017 ID:1194105 Share Posted December 24, 2017 With Windows 10 December update a New Windows 10 unlock screen has appeared before the normal one. How do I get rid of this? (MALWARE?) Link to post Share on other sites More sharing options...
Porthos Posted December 24, 2017 ID:1194106 Share Posted December 24, 2017 1 minute ago, RobertJ said: With Windows 10 December update a New Windows 10 unlock screen has appeared before the normal one. A bigger picture with the whole screen might help. Link to post Share on other sites More sharing options...
RobertJ Posted December 25, 2017 Author ID:1194378 Share Posted December 25, 2017 Quote The Whole Screen is an extension of the background. This appears before the LOCK SCREEN Link to post Share on other sites More sharing options...
dcollins Posted December 25, 2017 ID:1194446 Share Posted December 25, 2017 A picture of the whole screen will still be very helpful. Without seeing anything else, the offset of the OK button to the text makes me think this is a bitlocker recovery screen key asking you to login with your live account. But again, we'd need a picture of the entire screen to get a better assessment Link to post Share on other sites More sharing options...
RobertJ Posted December 25, 2017 Author ID:1194467 Share Posted December 25, 2017 Ok, hope this helps Link to post Share on other sites More sharing options...
RobertJ Posted December 26, 2017 Author ID:1194620 Share Posted December 26, 2017 This only happens at restart or boot-up Link to post Share on other sites More sharing options...
RobertJ Posted December 27, 2017 Author ID:1194751 Share Posted December 27, 2017 (edited) Been home for a few hours from the hospital and the screen has disappeared. Must of had something to do with logging onto the hospital wifi guest account. Don't know how to delete the files on my computer that caused the above screen while using their WiFi Was there for 16 days and looks like I need to go back, dam! Edited December 27, 2017 by RobertJ Link to post Share on other sites More sharing options...
RobertJ Posted December 28, 2017 Author ID:1195112 Share Posted December 28, 2017 I'm getting better did not go back into hospital. Anyway problem is still there. I even tried restore and this log on screen still appears before windows lock screen. Is there a program that can download my computer info to better help you to help me? This could be a hack attempt. Link to post Share on other sites More sharing options...
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