Real-time protection not turning on

[Mordin]

The last few days, I get the pop-up that real-time protection is not enabled, and it suggests to turn Web-protection and Ransomware protection on. Unfortunately it is not possible to turn it back on.

I followed another post (

) where it suggests to add exceptions, which I did.

It seems now the ransomware protection can be enabled (at least sometimes it stays enabled), but the real-time web-protection cannot be turned on.

I attached the scan-results like suggested in the other post.

Can someone take a look what might be wrong? I don't know what to do ...

(MWB 3.2.2 - Win7 Prof x64)

Thanks,

Martin

 

FRST.txt

Addition.txt

mb-check-results.zip

[dcollins]

Looks like you're on an older version. Can you please go to Settings -> Applications and click Check for Updates to get the latest version, then let us know if you're still having issues? (And provide a new set of mb-check-results logs if you are)

Edited December 22, 2017 by dcollins

[Mordin]

Thanks Devin,

I upgraded to 3.3.1 and it seems to be working now. The web-protection and ransomware protection are staying "on" now.

I am still curious, why it all for sudden (within the last 2 days) broke without me doing anything unusual.

Do you have a website that someone can browse which should throw an alarm (and block it)? I don't really want to go to a website from a report 2 days ago (which is most likely malicious) to test 

Thanks a lot,

Martin

[dcollins]

https://iptest.malwarebytes.org is a site that can be used to test your web protection.

As for what broke it, there were some known issues with 3.2.2 that could cause intermittent issues