Web Protection refusing to start.

[BrickVelocity]

Hello,

Recently my Malwarebytes Premium has not been starting Web Protection, I click on the slider and it says "Starting...", and after a few seconds it switches to off.

Version: 3.3.1.2183

Component Package: 1.0.262

Update Package: 1.0.3543

Windows 10 Pro, 1709.

 

I've tried reinstalling and running MB-Clean but it didn't work. I've attached the log from MB-Check, any help would be appreciated.

 

mb-check-results.zip

Edited December 22, 2017 by BrickVelocity

[Porthos]

16 minutes ago, BrickVelocity said:

I've tried reinstalling and running MB-Clean but it didn't work.

You logs don't show that you ran  MB-Clean.

Let us get a clean install of the current version. 3.3.1

 

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

 

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3

 Please let me know if you are still seeing issues after the latest product install.