Microsoft edge stopped working after running malwarebytes scan

[Geertvm]

Hi,

After running a scan with malwarebytes on my win10 pc, microsoft edge is no longer working.

I just run your diagnostic tools and haveattached the mb-check-results files.

Any help please.

mb-check-results.zip

[dcollins]

According to this, Malwarebytes is not installed. Do you know if you removed any infections with Malwarebytes?

[Geertvm]

7 minutes ago, dcollins said:

According to this, Malwarebytes is not installed. Do you know if you removed any infections with Malwarebytes?

Hello dccollins, 

After running the scan and noticing that edge did not work anymore, I removed malwarebytes hoping this would solve the problem. As a matter of fact malwarebytes discovered and quarantained some 600 problems.

[Geertvm]

I found a working solution on this microsoft edge forum: https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/13779603/

Solution by Steven K, Microsoft EDge team:

• Quick summary for you is that your application permissions for some TCP/IP parameters were changed.

  The outline is below.  You will find the regfix.zip as an attachment to this post

  • Save the zip attachment ‘regfix.zip’ to your Downloads directory.  This is most likely the default location.
     
  • Go to your Downloads fold and locate the zip file.
           
  • Right click the file and unzip it, E.g. Right click the file and select “Extract All…”  Install 7zip if needed. http://www.7-zip.org/
    Open a PowerShell command prompt as administrator.  Win + S and then type powershell.  Find the command and right click to “Run as Administrator”
          
  • Run the following commands in the admin powershell.  One of the commands will ask for permission.  Select ‘A’ to allow all when prompted.

  • You need to first cd to the directory where the regfix.zip was extracted.  This should be in the regfix directory in Downloads.

  set-executionpolicy unrestricted
   

  • Select ‘A’ and hit enter to allow running scripts
     
    .\FixTcpipACL.ps1
     
  • Restart your computer
•  

  Steven K. Sep 15, 2017 MICROSOFT EDGE TEAM

 

regfix.zip