[ RESOLVED ] Realtime Protection issue

[DanceswithWeasalopes]

I was having the same problem, I think; real time anti-ransomeware protection was refusing to turn on; I'd select it, it would try to turn on, and fail.

Followed the steps you outlined in re the various software downloads, and after the clean install, everything turned on the way it is supposed to.

I'm attaching all the new files that showed up on my desktop: mb-check-results.zip, mb-clean-results.txt, mb-licenseinfo.txt; hopefully this will help determine what's been causing this.

Real glad to find a solution that worked already posted.

mb-clean-results.txt

mb-check-results.zip

 

Edited December 21, 2017 by AdvancedSetup
Removed License information

[Porthos]

19 minutes ago, DanceswithWeasalopes said:

Real glad to find a solution that worked already posted.

Please remove your license text file, please. You should never post that one.

Also, I would look into the health of your hard drive.

Quote

System errors:
=============
Error: (12/20/2017 11:11:34 PM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

 

 

[DanceswithWeasalopes]

10 minutes ago, Porthos said:

Please remove your license text file, please. You should never post that one.

How? I'm not finding anyway to edit my post. There's nothing to click on indicating an edit capability. I'm not even seeing any means of just deleting the entire post.

This post, it's showing edit as an option, but that's not showing on the previous post.

Edited December 21, 2017 by DanceswithWeasalopes
To demonstrate that this post allows me to edit it.

[Porthos]

2 minutes ago, DanceswithWeasalopes said:

How?

 

[AdvancedSetup]

I have removed the license information for you.

Thanks

Ron

[DanceswithWeasalopes]

Nice screen shot. Gave it a try.

I can see my attachments. I can download them. Even tells me I have a maximum storage space for attachments, which would certainly imply an ability to remove them. I fail to see any option to remove them. Clicking on them downlods copies. Right clicking gives the standard browser right click options, which do not include deletion.

My first message still fails to show an option to edit, while the second does. Neither one gives an option of deleting the post.

My thought is that this may tie in with why I'm not seeing any means of deleting the attachments from within my profile.

 

Edited December 21, 2017 by DanceswithWeasalopes
To see if I could remove the attachment via an edit of the message; I can't.

[DanceswithWeasalopes]

This is really bizarre.

Thanks, AdvancedSetup, for deleting the attachment.

What's bizarre is that with no contents to the file, it displayed a trash can to the right of it, so that I could delete it. None of my other attachments displays such an icon, including the screenshot from my last message.

Cycling through all the sorting and filtering options didn't result in a trashcan appearing, and I'm not seeing anything within my settings that relates to being able to delete attachments.

I'm going to try editing my previous message, to see if it gives me the option of deleting the screenshot attached to it.

Well, it didn't give me that option.

[AdvancedSetup]

You need a certain amount of posts in order to edit certain features.

I'm going to actually split out your posts to a new topic. It's pretty difficult to help users when they post into other user topics as not all the same fixes apply to everyone.

Thanks

Ron

 

[AdvancedSetup]

If everything is now working good for you then I'll go ahead and close your topic and mark it as resolved.

For those reading this topic and having a similar issue (as of the date of this posting 12/21/2017) then you can try the following new beta

https://forums.malwarebytes.com/topic/217078-malwarebytes-component-update-10273/

If you're reading this a month from now or later then try downloading the latest release version from this link

https://downloads.malwarebytes.com/file/mb3/

Thanks

Ron

 

 

[AdvancedSetup]

Closing this topic as it's been resolved.