Exploit Protection won't stay active

[BigPoppaHouse73]

For several weeks, the exploit protection layer of real time protection has not been staying on. When MWB starts, all layers are on, but after a few moments the exploit protection turns off. I haven't had time until now to search the forums and get advice, but every scan I've run has come back clean.mb-check-results.zip

[Firefox]

Hello and Welcome!

While we wait for someone to review your logs, you may try out the latest beta to see if it fixes your issues.

 

[BigPoppaHouse73]

More than 2 weeks, and only the one reply to my question. I'm trying to be patient, but it's wearing thin...

[Porthos]

1 hour ago, BigPoppaHouse73 said:

More than 2 weeks, and only the one reply to my question. I'm trying to be patient, but it's wearing thin...

You never reported back if the issue was fixed, We were waiting on you.

Let us get a clean install of the current version. 3.3.1

 

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

 

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3

 Please let me know if you are still seeing issues after the latest product install.

If that does not work ...

I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well)
 

• C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
• C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant
  C:\Program Files\Malwarebytes\Anti-Malware\mbamwow.exe
• C:\Windows\system32\Drivers\farflt.sys
• C:\Windows\System32\drivers\mbae64.sys
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\MBAMChameleon.sys
• C:\Windows\System32\drivers\MBAMSwissArmy.sys
• C:\Windows\System32\drivers\mwac.sys

 

Also please exclude the following folders too: (The complete folder)

• C:\Program Files\Malwarebytes\Anti-Malware
• C:\ProgramData\Malwarebytes\MBAMService

 

 

[BigPoppaHouse73]

On 12/20/2017 at 3:45 PM, Firefox said:

Hello and Welcome!

While we wait for someone to review your logs, you may try out the latest beta to see if it fixes your issues.

 

I didn't realize this meant that no one else would reply if I didn't follow the suggestion. I'll try re-installing again, and see if something changes.