Slow PC with Prem 3.3.1

[Peterino]

I am finding Win 10 running very slow.  Is it possibly because Defender and it's components are conflicting?

[Porthos]

20 minutes ago, Peterino said:

I am finding Win 10 running very slow.  Is it possibly because Defender and it's components are conflicting?

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
2. Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you.
3. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
4. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
5. Press the "Scan" button
6. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
   NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
7. NEXT: Create and obtain an mb-check log
8. Download MB-Check and save to your desktop
9. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
10. This will produce one log file on your desktop: mb-check-results.zip
11. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

 

[Peterino]

28 minutes ago, Porthos said:

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
2. Download FRST and save it to your desktop. Tell any program that blocks it to ignore or allow. It IS SAFE. It contains no info that can identify or harm you.
3. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
4. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
5. Press the "Scan" button
6. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
   NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
7. NEXT: Create and obtain an mb-check log
8. Download MB-Check and save to your desktop
9. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
10. This will produce one log file on your desktop: mb-check-results.zip
11. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

 

 

mb-check-results.zip

[Porthos]

55 minutes ago, Peterino said:

Is it possibly because Defender and it's components are conflicting?

From your logs Defender is disabled. I also see many processes running and you have only 4 gigs of ram. Cant tell if this is a desktop or a laptop but it has been a while since you restarted the computer.

Quote

System has been up for:     100.132 Hours

I can say if you do many things at the same time and have many open programs you computer will be slow with that amount of RAM.

[Peterino]

Thank you for your help.  It sounds like RAM is the main issue here.  Would you recommend a particular amount or type of RAM?  Should I expand my current RAM or remove current and add new?  Thanks.  

[Peterino]

Replied twice in error

Edited December 19, 2017 by Peterino
Replied twice in error

[Peterino]

This is off the HP site for my model.  

[Firefox]

Well if you can afford it... I would upgrade to 16GB of Ram (but at least 8GB should do)