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Malwarebytes pop up ad to upgrade


Brunboy

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:angry:

Recently Malwarebytes began to ask me to try a free trial for the upgrade.  I did not want, nor do I want to upgrade.  However, a pop up happens every time I boot up the computer telling me the free trial has ended.  Would you please tell me how I can prevent your ad from popping up to tell me that information?    Thanks

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1 hour ago, Brunboy said:

Would you please tell me how I can prevent your ad from popping up to tell me that information? 

I suggest doing a clean install and then following the instructions in the following link. https://support.malwarebytes.com/docs/DOC-1033

To do a clean install...

Let us get a clean install of the current version. 3.3.1

 

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

 

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3

 Please let me know if you are still seeing issues after the latest product install.

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